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Extended Stay America - Durham - RTP - Miami Blvd. - North
Ranked #56 of 71 Hotels in Durham
Raleigh, North Carolina
1 review
“worst experience”
Reviewed June 18, 2014

i had my worst experience with extended stay...very bad with hospitality ...hygiene etc
let me elaborate - me and my husband stayed here for close to 21 days ...most of the times we dint find oranges(truck is soon arriving was the excuse given in d breakfast), brewed coffee
was absolutely cold ...

we were given a room which had multiple issues like - bathroom exhaust not working , fire alarm making weird noise, utensils not clean , no coffee table in d room , stained curtains
After spending one night we were shifted to a room where AC was not working fine .

after a week we came back we were given a room where utensils were dirty again, fridge too had bad stink , tv remote not working

Common problem - towels - you have to go 10 times a day for towels and you get the reply ...still in the laundry

its very bad in terms of hospitality

  • Stayed June 2014, traveled on business
    • Value
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Helpful?
Thank kapil d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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49 reviews from our community

Traveler rating
    20
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    16
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • German first
  • Any
English first
Durham, North Carolina
1 review
Reviewed May 20, 2014

The hotel is very clean and customers service is awesome.The staff are friendly and they try to accommodate all guest to make stay comfortable. The rooms arr very modern which make your stay much better because you don't have to lay in bed to watch tv and they have a good grab and go breakfast selection

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shakeeah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Garfield Heights, Ohio
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 16, 2013

Wonderful staff, great rates, spacious & clean rooms, relaxing atmosphere. The only place I'll stay when I'm in Durham. A new home away from home. Also, very family oriented staff. -Quiana M.Robertson-Tucker

  • Stayed November 2013, traveled solo
    • Value
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Helpful?
Thank Prettefree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Utah
Level 4 Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 19, 2013

This was one of the worst hotels that I have ever stayed in. I arrived at 5:30 pm and there was not a room available. I waited while a room was "cleaned". The hotel itself smelled HORRIBLE and was not in good condition. The room had LOTS of problems. There were hairs on the toilet in the bathroom and hairs in the refrigerator. I don't even know how that happens. The cabinets in the kitchen had lots of food left from a previous guest. There were crackers and other items spilling out in the cabinets. The room smelled and I had to leave the windows open to air it out. The walls were beaten up and the light fixtures were filled with dead bugs. Internet is free, but very slow. If you want faster internet you have to pay extra. I paid extra and the internet was still pretty slow. On top of all that, my room was next to the elevator and it made a loud creaking noise every time it opened and this went on all night.

The only reason that I stayed for the night was that I had booked the room on Hotwire and I was REALLY tired. It was just too much hassle to leave for another hotel.

Room Tip: The best room to choose is one in another hotel.
See more room tips
  • Stayed October 2013, traveled on business
    • Value
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Helpful?
2 Thank Brimst0ne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrisonburg, Virginia
1 review
Reviewed October 15, 2013

I cannot say enough good things about my stay at the Extended Stay America in Durham, N.C. The room was very spacious as well as clean and comfortable. The staff was very pleasant and helpful. The location of the hotel is great. It's in a good quiet area but there is also plenty to do in the area. I would recommend to all!

  • Stayed September 2013, traveled with family
    • Value
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Helpful?
Thank EJ W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Durham - RTP - Miami Blvd. - North, responded to this review, October 18, 2013
I want to thank you for taking the time to post a review of your stay. We are so excited to hear that your room was clean and comfortable. As well, I am glad that you enjoyed our hotel's quiet location.

Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Ohio
Level 3 Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 31, 2013

I booked this on hotwire an was very pleased with my stay. I was upgraded to a deluxe room, so I had a full kitchen, sofa, recliner, big desk, bed, and flat screen tv. I was impressed with the comfort of the room. With the big desk area, I was able to work comfortably and the TV had HDMI jacks, so I had no problem hooking up my computer to play a movie. Internet is free if you want "lite" speeds, but you pay for faster service. However, it was really reasonable -- something like $5 if I remember correctly. The "grab and go" breakfast wasn't fancy, but it was nice for a piece of fruit and a cup of coffee before heading out. I'll be back in a few weeks and hope to stay here again.

  • Stayed August 2013, traveled on business
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Helpful?
Thank dgriffin2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenville, North Carolina
Level 3 Contributor
14 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 30, 2013

I stayed there last night. They had no non-smoking rooms available, employees had an attitude, and the room was the worst ever! The closet door was broken, air conditioner cover was laying in the floor, none of the air conditioner buttons worked, the windows opened and didn't have safety bars, carpet was stapled to the walls, carpet was falling off of the walls in come places, cigarette holes were burned into the bed cover, the room smelled terrible, stains on the counter, floors, and tub, dead bugs in the tub, broken toilet, dirty dishes, and dirty floors. The elevator jolted, was shaky, and smelled terrible! Everything about the hotel seemed very sketchy, and we were scared to stay there.

  • Stayed July 2013, traveled as a couple
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Helpful?
1 Thank Maude_StVincent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Durham - RTP - Miami Blvd. - North

Property: Extended Stay America - Durham - RTP - Miami Blvd. - North
Address: 4610 S Miami Blvd, Durham, NC 27703-8428 (Formerly Extended Stay Deluxe)
Phone Number:
Location: United States > North Carolina > Durham
Amenities:
Fitness Center with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #56 of 71 Hotels in Durham
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Durham - RTP - Miami Blvd. - North 2.5*
Number of rooms: 1
Official Description (provided by the hotel):
Shuttle Hours: M-F until 10 pm ... more   less 
Reservation Options:
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Also Known As:
Durham Extended Stay
Extended Stay Durham

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