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“Nice with caveats”

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Wingate by Wyndham Raleigh Durham / Airport
Ranked #14 of 71 Hotels in Durham
Certificate of Excellence
Reviewed November 29, 2013

Overall, a very pleasant experience...agree with the other positive reviewers. A few items of note to be aware of, in case it matters to you: 1) no queen beds - just doubles - for people sharing rooms. It's been a long time since we slept in a double bed, and now I know why we have a king - yuck! No room to turn over without flopping on top of your bedmate or falling off the edge :-) 2) the bath towels were VERY rough - maybe they were a special exfoliating brand?? 3) the tv reception for the major networks was horrible - if you have a need or desire to watch them, forget it! The other cable/satellite channels were OK, just the locals were bad. Other than those issues which may not matter to most, it was a clean, nicely appointed facility that we don't hesitate to recommend.

Stayed: November 2013, traveled with family
1  Thank BudAndPam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vicki R, General Manager at Wingate by Wyndham Raleigh Durham / Airport, responded to this reviewResponded December 9, 2013

Dear Guest,
Thank you for sharing with us your experience. Providing our guests with excellent customer service is what we strive for. See you soon!
Sincerely,
Vicki Raposa,
General Manager

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Reviews (835)
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576 - 582 of 836 reviews

Reviewed November 20, 2013

  • Stayed: November 2013, traveled as a couple
    • Value
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Review collected in partnership with Wingate by Wyndham
Thank Ann O
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Vicki R, General Manager at Wingate by Wyndham Raleigh Durham / Airport, responded to this reviewResponded November 24, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 19, 2013

  • Stayed: November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
Thank Philip T
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Vicki R, General Manager at Wingate by Wyndham Raleigh Durham / Airport, responded to this reviewResponded November 24, 2013

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Reviewed November 19, 2013

I typically enjoy my stay at Wingate hotels. However, the lack of hot water at this particular location is getting cumbersome. For the second time in my last 3 visits, I have no hot water to my bathroom.

  • Stayed: November 2013, traveled on business
    • Value
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Review collected in partnership with Wingate by Wyndham
Thank Chris K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vicki R, General Manager at Wingate by Wyndham Raleigh Durham / Airport, responded to this reviewResponded November 24, 2013

Dear Chris,
We thank you for taking the time to write a review on our hotel. Guest feedback is so important to us.
I apologize for the inconveniences that you found during your stay. However, I do want to assure you that the water issue is completely fixed.
I hope that you return to visit us during your next visit to the Durham/RTP area.
Sincerely,
Vicki Raposa,
General Manager

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Reviewed November 18, 2013

I can only echo the positive comments from other folks posting on this site......room and bath, clean/clean/clean,,,very friendly staff, fine hot/cold breakfast. Others have noted a hot water problem.....I had plenty of hot water. I asked for a quiet room, and was assigned at a hallway end....very quiet. As I checked out and was asked "how my stay was"....I told the young lady, on a scale of one to ten....this stay was an ELEVEN.

  • Stayed: November 2013, traveled solo
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Thank TravelerFL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vicki R, General Manager at Wingate by Wyndham Raleigh Durham / Airport, responded to this reviewResponded November 19, 2013

Dear Guest,
Thank you for the kind words regarding your stay with us. I am excited to hear that everything met your expectations. Providing our guests with cleanliness and excellent customer service is what we strive for and I am pleased that we were able to do so for you.
We look forward to you returning to Durham and staying with us once again.
Sincerely,
Vicki Raposa,
General Manager

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Reviewed November 18, 2013

This location is great! The staff is very friendly, the room was clean and comfortable and the common area was inviting.

  • Stayed: November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Wingate by Wyndham
Thank Andrew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vicki R, General Manager at Wingate by Wyndham Raleigh Durham / Airport, responded to this reviewResponded November 19, 2013

Dear Andrew,
Thank you for your kind words regarding your stay with us. I am happy to hear you were pleased with your accommodations and that our staff lived up to expectations! We look forward to seeing you again soon on a future visit to Durham!
Sincerely,
Vicki Raposa,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 18, 2013

  • Stayed: November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham
Thank Karen D
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Vicki R, General Manager at Wingate by Wyndham Raleigh Durham / Airport, responded to this reviewResponded November 19, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Wingate by Wyndham Raleigh Durham / Airport

Address: 5223 Page Rd, Durham, NC 27703-8480
Phone Number:
Location: United States > North Carolina > Durham
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#3 Best Value Hotel in Durham
#9 Romantic Hotel in Durham
#11 Family Hotel in Durham
#13 Business Hotel in Durham
Price Range: $80 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Wingate by Wyndham Raleigh Durham / Airport 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Wingate By Wyndham Durham Hotel Durham
Wingate Hotel Raleigh Durham

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