My wife stayed at this hotel last summer attending a scrapbook conference. She paid her bill in full. Six months later, we got an email from the conference provider saying the hotel might attempt to bill the conference attendees for some amount in dispute between the conference provider and the hotel. And sure enough in the following month, the hotel billed our credit card over $170. Apparently they are having some dispute with the people that put on the conference, and they are charging people who stayed there. I have disputed the charge with my credit card. Attempting to charge the guest does not make sense. This would be like going to a concert, buying a ticket, and then 6 months later getting a bill from the arena because of a dispute with the performer. I/we will never stay at this hotel or any Sheraton again if this is condoned as acceptable behavior by management. There are plenty of other places to stay where they don't try to sneak bill you 6 months after staying there for something that is not the guest's responsibility. Buyer Beware !
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- Also Known As:
- Sheraton Imperial Hotel Durham
- Sheraton Durham
- Durham Sheraton