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“Nice hotel if you can be on club level”

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Sheraton Imperial Hotel and Convention Center
Ranked #31 of 71 Hotels in Durham
Portland, Oregon
Level 6 Contributor
211 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
“Nice hotel if you can be on club level”
Reviewed October 29, 2012

This is a nice Sheraton, but we found it to be nicer on the club level floor. Not everyone can get access to that, but if you can the breakfast buffet is very nice as is the evening buffet. The staff are wonderful there. It is in a good location for business for sure. Very close to the main highways. There is a great walking/running path right near by. The hotel does not have its own fitness center but there is a large one next door. For club level, it is free, otherwise it is $7 per person per day. A bit spendy. The outdoor pool is very nice when it's warm out. The bar area was great and so is the restaurant.

Room Tip: There aren't really any "view" rooms but looking out over the front entrance and lawn...
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  • Stayed October 2012, traveled on business
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Helpful?
Thank katwave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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325 reviews from our community

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Rating summary
  • Location
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  • Cleanliness
Traveler tips help you choose the right room.   Room tips (72)
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English first
Connecticut
Level 6 Contributor
61 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed October 6, 2012

We visited Durham-Chapel Hill for 3 days, stayed in this hotel. It was nice,just had a little problem when we got out the high way. They don't have a clearly sigh to show you which way will go to the hotel,little hard for the 1st time visiting there. Otherwise,it's a nice hotel to stay. convenient to everywhere. The room was clean,the bed was very comfy,TV has lots HD channels.Service was excellent. But the bathroom counter was a little small, not enough space for 2 people. The shower was little dated,shower head was too small, not comfy for the showers. The restaurant look pretty,but the food was not the sheraton's standard. We will prefer to drive outside to look for nice restaurant to eat,even for the breakfast. I'll stay there again,but I'll never eat at their restaurant again.

  • Stayed September 2012, traveled as a couple
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Helpful?
Thank Lucy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zephryhills,Fl
Level 4 Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 5, 2012

We stayed here Sept 1st and 2nd while in town for a wedding. Was warmly greeted by Daniel at the front desk. The room did not have the best view but hey we were here to sleep and rest,not look out the hotel window. The beds were really comfortable and 4 scrumptious pillows to each bed. I enjoyed a lunch in the dining room with my daughter and granddaughter. Also,we had breakfast the morning we checked out and it was really good. Lots of choices in the buffett.The dining room staff was very friendly and courteous.Would we stay again, yes!! The only problem were some noisy guests traipsing down the hallway at 3:30am. Not very courteous to guests trying to sleep.

Room Tip: We were on the 3rd floor,room 301 and did not have a very good view out the window,if that's wha...
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  • Stayed September 2012, traveled with family
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Helpful?
Thank Mary R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level 6 Contributor
230 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed August 19, 2012

You walk into the lobby and see major renovations that have been made and arrive to your room to find a vey dated room that had plumbing problems ( Sink would not drain ), I was on a Club Floor Room thus did use the Club for light food in the evening as well in the am for breakfast and can report the staff very helpful and freindly! As a frequent SPG Guest (Lifetime Platnium) can only say this property is average at best and needs to update their rooms (all of them) soon! Great location as it is near the airport and right off the highway. Will give credit to the front staff at checkout as reported the problems and was given additional starpoints for the room probelms. I think that I will try other properties next time I am in the area as best Hotel I have found in the area to date is the Hilton Embassy Suites which is new and really gives the traveler more for their money!

  • Stayed August 2012, traveled on business
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Helpful?
1 Thank MEProfenno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level 5 Contributor
63 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed August 17, 2012

Very dated room with lots of chipped furniture, carpet stains etc. Bathroom not the cleanest and water temperature in the morning barely warm. Stayed in another Sheraton a few weeks back (Charlotte, NC) and same experience. Expensive. No fitness center in suite and was charged $7 to use fitness center (special hotel rate) next to hotel. First time I have been charged to use such a facility whilst staying at a hotel for years.

Room Tip: Stay at a different hotel.
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  • Stayed August 2012, traveled on business
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Helpful?
1 Thank 565NOSTAY565
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 19, 2012

Great weekend! Planning on doing it again- Went to an event that was held in hotel. The staff was attentive and very helpful. The food was average for the banquet nothing I would order. The hotel was excellent- the beds was to die for. The event will be held there next year and I am looking forwards to staying there again. My roommate really enjoyed the pool.

Room Tip: I loved the rooms that overlooked the pool
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  • Stayed July 2012, traveled with friends
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Helpful?
1 Thank butter926
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asheville, NC
Level 5 Contributor
91 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed July 14, 2012

I got this room through travelocity "surprise hotel" deal and paid about half price for it. I figured how bad could a 4 star hotel be. I was very pleased that it was the Sheraton Imperial. I had been to conferences there and knew that I liked the hotel. The room was clean, the breakfast buffet was great. The best part was the swimming pool. It was over 100 degrees there every day and I got in the pool at 9am and had a deep cooling swim with the whole pool to myself every morning. Perfect

  • Stayed July 2012, traveled with friends
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank SophiesMom55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Imperial Hotel and Convention Center

Property: Sheraton Imperial Hotel and Convention Center
Address: 4700 Emperor Blvd, Durham, NC 27703-8424
Phone Number:
Location: United States > North Carolina > Durham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#22 Business Hotel in Durham
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Imperial Hotel and Convention Center 3.5*
Number of rooms: 331
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Also Known As:
Sheraton Imperial Hotel Durham
Sheraton Durham
Durham Sheraton

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