I very much enjoyed my stay at the Sheraton. Went there for the Twilight Convention this past weekend, so got a special room rate for that. The beds were extremely comfortable with feather pillows.
I do have a few complaints though... My friends and I stayed for 2 nights and we had trouble with the bathroom on and off the entire time. First, the toilet would run for very long periods of time and had issues flushing. Then the light wouldn't come all the way on. I had called the front desk and they had maintenance come up while we were at dinner to fix the light. When we came back to the room it appeared to be working, but the next morning did not work again.
Also, not real sure what I am being charged for the room... I got my bill in the room and it had a total on it, which is what my total was when I reserved the room. However, when I looked at my statement it was a different amount. Now I am not sure if they do a higher amount until it clears? or how that works... But if it doesn't change I will be making a phone call.
There was trash in the floor in our room when we first arrived as well.
When I checked in, I opted out of having our room cleaned to get a $5 voucher.... Apparently, that was ignored, room got cleaned and no voucher received.
I know this seems like a lot of complaints, but the room was very nice and quiet and I really did enjoy my stay.
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- Also Known As:
- Sheraton Imperial Hotel Durham
- Sheraton Durham
- Durham Sheraton