It really pains me to have to give this place only three stars, but while all of our issues were eventually handled, I don't think we should have had them in the 1st place.
We were staying at The Sanderling so we decided to walk over around noon for lunch. When we got there we were the only table. I started off ordering a bottle of wine and that was where the trouble started. After being asked again which wine I wanted, one waitress stopped by and said it was on the way but then our original waitress came back and said our wine was unavailable. We chose another one and after another wait we were told that they were looking for it. Only after we asked about getting a glass of something to drink seeing as they had brought our appetizers did the manager come out and let us know the real issue. The key card to open the wine area didn't work so basically anything I would have chosen would be unavailable. To make it up we were comp'd a bottle, but I really felt someone should've been out sooner to explain the situation. Our water glasses also remained unfilled for long stretches of time while waitstaff disappeared from the floor.
Now, the food. We both ordered the corn and crab chowder and it came out barely lukewarm. Not sure if that was intentional, but we sent it back to be warmed since we did not find cool thick porridge like chowder to be appetizing. Next my husband had the fish and chips that he called overly breaded fish. He filled up mostly on the fries which were very good. I had the lobster roll ($22). Do not expect a New England style roll. This is more like a lobster salad on a burger bun and I found it delicious. The lobster is chopped finer than traditional, but I could still identify pieces of claw meat.
Tip: the lobster roll is also available at The Beach Bar on the back deck of The Sanderling.
My hopes are some of this was due to the fact that the resort just recently reopened. I will be posting reviews of the new Sanderling Resort and Kimball's Kitchen which I found to also be off expectations.
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