The location and view are excellent. The house is beautiful and comfortable however be warned that the pictures are misrepresenting. The pool in very worn and needs renovation. When we checked-in the pool water was cloudy green. The pool service was responsive but we lost 3 days of use waiting for it to clear up. Then when it did clear we could see large brown rock-like deposits on the bottom and wear and algae on the sides of the pool. The dock is missing the side pieces shown in the photos. The outside showers are worn and covered with algae (we didn't use them). Also, in my opinion, the housekeeping in under par. The front entry was dirty and covered with dead bugs. The garage/game room was dirty and disorganized as was the pool area. Some of the bedroom carpets had spots and stains. A large web on the ceiling in the living room was full of dead bugs and dust and dead bugs in one corner of the living room. There were multiple dead or missing lightbulbs in almost every room. We had to walk our bags up flights of steps due to no light in the elevator when we arrived. You had to close the door to operate it and when you did it was too pitch dark to find the controls. We eventually were able to replace the light by taking a bulb out of a lamp in the living room. I don't know if all this was a fluke but I wouldn't take a chance of renting this home again.
|How easy was it to book the property?||How helpful were the directions to the property?|
|How easy was key pickup/access to the property?||Overall condition of the property|
|Bedding & mattresses||Kitchen & utensils|
|Bathroom cleanliness||Other facilities & amenities|