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“Best resort in the Outer Banks”
Review of Sanderling Resort

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Sanderling Resort
Ranked #1 of 1 Hotels in Duck
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Best resort in the Outer Banks”
Reviewed July 17, 2014

My family had a great vacation at the Sanderling Resort. The location, pools, restaurants and room were all wonderful. The staff everywhere on this property was top notch and made sure we had a great experience. We will definitely be back.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank DMCFEAR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wendycoulsonmurray, Director of Sales at Sanderling Resort, responded to this review, July 24, 2014
Our entire resort team looks forward to your return. We are glad you had a great stay with us.
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962 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (329)
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English first
Owensboro, Kentucky
Level 3 Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed July 15, 2014

Our family of four visited the Outer Banks in July 2014. After much research and reading many reviews, including Fodor's (not a Fodor's Choice), TripAdvisor and the Southern Living Hotel Collection, we decided to stay at the Sanderling Resort and Spa in Duck, North Carolina. We were a little concerned about their cancellation policy and the price point, so we did not book a room until we toured the property. I called the night before we arrived and the staff was extremely gracious to hold a room for us to see.

We immediately fell in love with the atmosphere and the geniune kindness that was shown to our girls. The property is very nice and well maintained. The resort has two pools: one for adults only and one for families. The staff is extremely friendly and courteous. The resort also has an exercise facility. The rooms were simple with large bathrooms. However at this price point, I would expect a nicer room but I assume we were paying for the resort and the location on the beach. The beaches were beautiful, the breeze was perfect, however the water was frigid!! The pools were adequate nothing outstanding. The town of Duck is extremely quaint with a couple of nice restaurants. We only ate at the resort for lunch which was good. We enjoyed our stay at the Sanderling and especially enjoyed walking on the beach at night with our girls looking for crabs with flashlights.

  • Stayed July 2014, traveled with family
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank Wildcat_Reviews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wendycoulsonmurray, Director of Sales at Sanderling Resort, responded to this review, July 24, 2014
Thank you for giving us a chance. We are glad your family has many happy memories of their time in the OBX. Hopefully you feel more confident booking with us for your next OBX vacation.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wayne, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 15, 2014

We just returned home from our sons wedding at the Sanderling. While the wedding was beautiful and so is the resort, unfortunately, some of the cleaning staff was not as beautiful.

When we arrived and got our keys to the Griggs house, it looked great on the surface. We then tried to get into bed for a nap and found cat hair all over the sheets. The front desk sent people to come change the sheets and bring back the originals the next day.

That's when we ran into the bigger issue. When we went out and checked our purses, we noticed that some money was missing. No jewelry was taken and not all the cash, but a significant amount nonetheless. We reported this to the people in charge who were very nice but unable to help. The staff was questioned but nothing was admitted. That put a damper on a very special week.

  • Stayed July 2014, traveled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank DP0476
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wendycoulsonmurray, Director of Sales at Sanderling Resort, responded to this review, July 17, 2014
We enjoyed having your families special time at the resort. We are glad your wedding party enjoyed the homes as part of the weekend celebration. We have done a thorough investigation of the claim and have not found this to be linked to our team. They do go into the home in pairs and in most instances towel exchange which would be the only daily service was done at the door. These are hard keys to the homes and not in circulation for tight controls. We suggested the best course of action would be to call Duck Police and still feel that would be the best option.
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Boston, MA
Level 3 Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed July 13, 2014 via mobile

We, a family of 5 visited over Memorial Day. Hotel and facilities are of very high standard and very clean, service generally very friendly and good ( except our first morning's breakfast service which was excruciatingly low). Beach is beautiful. Firepits at night provide great entertainment for the kids. We had asked for a late check out on our last day until 3 pm which we got charged for 200$. It was expensive but at least we were able to enjoy the beach for longer.

Stayed July 2014
Helpful?
1 Thank drapj005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wendycoulsonmurray, Director of Sales at Sanderling Resort, responded to this review, July 24, 2014
Thank you for visiting with us over the holiday weekend. We are glad you could enjoy the beach and all the other amenities. Typically the water is warm enough by Memorial Day. Sorry for the slow breakfast service (and thank you for letting us know). We hope the family will join us again soon.
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Chicago, Illinois
Level 3 Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed July 10, 2014

We stayed here while on a whirlwind wedding venue tour earlier this summer. While we didn't ultimately choose Sanderling, it was a great place and we will definitely come back for a visit. Located in beautiful, laid-back Duck, Sanderling offers the best of the Sound and the Ocean. The beaches are beautiful and open, the grounds are comfortable and luxurious and the hotel staff is friendly and helpful.

The only downside is value. we paid $400/night for a ground-floor room facing the parking lot. The bed was somewhat comfortable and the bathroom was clean, but certainly not what I expect at that price point.

I would definitely go back to the Sanderling, but probably not until I can save up enough for an ocean view room :)

Room Tip: Worth a little extra for a second floor or ocean-view
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  • Stayed June 2014, traveled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank S G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wendycoulsonmurray, Director of Sales at Sanderling Resort, responded to this review, July 24, 2014
Congratulations on your engagement. Sorry we were not selected but wish you all the best during this exciting time. Our price points do change throughout the year so please sign up for our emails and hopefully you can come enjoy an oceanview room in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shepherdstown, West Virginia
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 10, 2014

Our family had a wonderful stay at the Sanderling Resort. We loved the casual atmosphere it was so relaxing. The staff was wonderful and the rooms were great with a large bathroom. The beach is so close and the pool was a great place to relax. The restaurants on the property were all wonderful. Great place! We look forward to going back.

  • Stayed June 2014, traveled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Dana J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wendycoulsonmurray, Director of Sales at Sanderling Resort, responded to this review, July 24, 2014
Thank you for sharing your family getaway on Tripadvisor. We look forward to your return visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 9, 2014

My boyfriend and I recently traveled to the Sanderling for a long weekend over July 4th. Unfortunately, our trip was compressed because of Hurricane Arthur (our flight was canceled) and we could not make it down until a day and a half later. When we called the Sanderling mgmt staff, we were met with utter rigidity and absolutely no flexibility about date changes / refunds. This to us seemed really unreasonable given the circumstances! To boot, when we were due to check out we had asked for a 2 hour extension for check-out and also received push back from the staff. It would have been nice for the hotel to work with us on our dates or offer a reduced rate / free meals, etc. But we got absolutely nothing!

Other than that, the resort is lovely and the staff are great. Would highly recommend staying here but would caution guests that the hotel management is not very accommodating.

  • Stayed July 2014, traveled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Jessica B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wendycoulsonmurray, Director of Sales at Sanderling Resort, responded to this review, July 11, 2014
Thank you for joining us and we look forward to welcoming you in the future. We wish we could extend and accommodate all early arrival and late check out requests and they are handled on a case by case basis. In your case, you were given until 1pm which is 2 hours past our normal 11am check out however we had a guest arriving into that room and were not able to extend it further.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sanderling Resort

Property: Sanderling Resort
Address: 1461 Duck Road, Duck, NC 27949-4635
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Outer Banks > Duck
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Duck
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sanderling Resort 4*
Number of rooms: 95
Official Description (provided by the hotel):
At the Sanderling Resort, casually elegant first-class amenities blend seamlessly with the spectacular landscape to foster connection and renewal. Offering magnificent views of both the Atlantic Ocean and the Currituck Sound, our guests have the same unique opportunity to admire both a sunrise and sunset - both over water. The Resort's guestrooms with their oversized bathrooms and generous decks, are a perfect complement to the quality of the natural setting, while our acclaimed spa and pools provide both unparalleled serenity at the tranquility pool, or a boisterous family environment at the Resort pool. The Resort's renowned restaurants offer the finest dining on the Outer Banks, with perfectly prepared and presented fresh coastal cuisine and a choice of venues to match the time of day, the season and your mood. ... more   less 
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Also Known As:
Sanderling Hotel Duck
Sanderling Resort Duck, NC - Outer Banks
The Sanderling

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