My boyfriend and I recently traveled to the Sanderling for a long weekend over July 4th. Unfortunately, our trip was compressed because of Hurricane Arthur (our flight was canceled) and we could not make it down until a day and a half later. When we called the Sanderling mgmt staff, we were met with utter rigidity and absolutely no flexibility about date changes / refunds. This to us seemed really unreasonable given the circumstances! To boot, when we were due to check out we had asked for a 2 hour extension for check-out and also received push back from the staff. It would have been nice for the hotel to work with us on our dates or offer a reduced rate / free meals, etc. But we got absolutely nothing!
Other than that, the resort is lovely and the staff are great. Would highly recommend staying here but would caution guests that the hotel management is not very accommodating.More
- Free Wifi
- Free Parking