My family has been going to Dillsboro for many years. Everytime we have gone, we have chosen to stay at the Best Western River Escape. We are never disappointed. Our trip this past week over Easter vacation was no different.
What we like:
Service- The staff working at this hotel is extremely attentive.
Safety and Security- I have always felt confident in this hotel/area. At night, the side entrances lock and all people entering must go through the front desk area. The pool, exercise room, and business area require keycard entry as well. The parking lot is well lit too. All rooms open to inner hallways too. All rooms also have a small safe that you can lock using your keycard.
Cleanliness- Sparkling! Not just the rooms, but all areas of the hotel: lobby, pool area, parking lots, halls, etc. I talked to a group of contractors at breakfast one morning that were working in the area. Their company had put them up here for a couple of days. One said, "This is the nicest hotel that I've ever been put up in for my work."
Rooms- There are several types of rooms to choose from. Some are located on the front side of the hotel overlooking the parking lot. For a few extra dollars, you can ge one on the backside that overlooks the Tuckasegee River. I'd certainly splurge for the riverview rooms. The balcony overlooking the river is great! There are three floors, the higher floors do have a better view of the river.
You can get a standard, 2 queen room. Suites are slightly larger, and then there are jacuzzi suites as well.
The bathrooms are reasonably large, stocked with shampoo, toothpaste, soap, and lotion. The bathtubs are larger than other hotel rooms I've been in.
Other basics include TV, WiFi, microwave/fridge (I think that these may only be in the suites).
Breakfast- Included in the price and delicious! Choose from waffles, biscuits, gravy, sausage links, eggs, muffins, bagles, toast cereal, fresh fruit, and yogurt to name a few. In warmer weather, you'll want to eat on the deck by the river. Hot cookies are served at the front desk most evenings as well, but they do get gone quickly.
Things for the Kids- The pool is quite large, about 25' x 60' and there's a hottub in the corner. Towels are provided. The pool is indoor and very clean as well. Being the nicest hotel in the Dillsboro area, this hotel gets a lot of business travelers and fewer families. On many occasions, we've had the pool all to ourselves. What a treat!
Outside, just across the parking lot is the Great Smoky Mountains Railroad. Although rail traffic has decreased in recent years, you can still see coaches and cars parked on the sidings. You might catch sight of a freight train passing as well. Inside the hotel, there is an electric train that runs above the front lobby area. My kids love to sit and watch this as well. The staff was always helpful in turning the train on for my boys. Heaven knows they probably asked them to turn it on about a hundred times!
Location- Dillsboro is not an area packed with amusement parks and go-carts. Don't come here expecting the hustle and bustle of somewhere like Pigeon Forge. I love Pigeon Forge, but it is not a relaxing trip. Dillsboro is. Still, there are things to do that aren't too far away: the Fun Factory in Franklin, ride the train in Bryson City, visit Cherokee, raft the Tuckasegee, go for a hike.
Dislikes- Nothing. This is the best hotel that I've ever stayed at. As a family, we don't look for and can't afford the glamourous hotels, but I wouldn't trade this one for any other one. It does fill up quickly, especially during special events with the train or at Western Carolina University just down the road so call early. They do give discounts for AAA as well.
If you're going to be in the area, I would look here first.
- Official Description (provided by the hotel):
- A Best Western with a style all its own. Overlook a rambling river from your spacious room or relax on our scenic riverside patio. Enjoy deluxe guest rooms, suites, a heated indoor pool and hot tub, and a hot breakfast bar. ... more less
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- Also Known As:
- Best Western Plus River Escape Hotel Dillsboro
- Best Western Plus River Escape Inn And Suites
- Best Western Dillsboro
- Dillsboro Best Western