The front desk staff were polite and professional, however, the man at the dock from whom we were supposed to get our wave runner was rude, threatening, and made me ask for my money back without using the wave runner. The waterfront staff member looked high, and spoke to us while chewing on a large bite of pizza, and picking at his face. He threatened no less than 5 times during his 2 minute safety spiel that we would be financially responsible if anything happened to the wave runner and that this was possible since it was a shallow day. He condescended to us by saying we would get one warning and then he would come out and make us come back in without a refund if we didn't follow the rules. Before starting his safety warning he rudely yelled out to 2 women who were using paddle boards that they had better get out of the jet ski area. I was so turned off that my group of 4 immediately asked for our money back. If you don't want to be condescended to by a twenty-something staff member who appeared intoxicated while running a motor sports business, I would highly recommend that you rent wave runners elsewhere.