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“Fantastic experience every time!”

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Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa
Ranked #2 of 26 Hotels in Concord
Certificate of Excellence
GreenLeadersSilver level
Reviewed March 17, 2014

I have been to this hotel twice now and have found everything to be fantastic! The rooms are strikingly clean and tidy. I love the restaurant and the food seems innovative and tasty. I have been to the spa on both occasions as well and found the staff to be very relaxing. The free drinks are also a nice touch to the evening. Breakfast includes an omelet bar and they were very tasty. The front desk staff was pleasant and helpful. I can't wait to stay here again!

  • Stayed: February 2014, traveled on business
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2  Thank Marileemed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
embassyconcord, Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this reviewResponded March 18, 2014

What a wonderful review! Thank you for choosing to stay with us and reviewing our Spa Botanica. We look forward to your next visit with us!

Safe travels,
Alan

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969 - 975 of 1,392 reviews

Reviewed March 17, 2014

Even though on a business trip, the hotel made it feel like a mini-vacation. The evening reception when we arrived was a great start! Then the wonderful breakfast before our meeting, great way to start the day. I will return!

  • Stayed: March 2014, traveled on business
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Review collected in partnership with Embassy Suites Hotels
2  Thank Sandra B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
embassyconcord, Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this reviewResponded March 18, 2014

Thank you for your review. I am glad to see that you were able to have some relaxation time while with us. Even when traveling for business, you should be able to enjoy yourself. Come back and stay with us when you don't have to work. They you can really relax and have fun with our Spa Botanica and Rocky River Golf Course.

Safe travels,
Alan

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Reviewed March 15, 2014

Stayed here on business with my husband. Check in was pleasant and rooms were clean and spacious. The only issue we had was with housekeeping one of the two days we stayed. I had the privacy sign on the door until one o'clock, and they never came to the room the rest of the day. I called the front desk early that same evening to request towels and coffee refills. They had them both up to the room in record time. Overall, it was a very nice experience.

  • Stayed: March 2014
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1  Thank Renny5903
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
embassyconcord, Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this reviewResponded March 16, 2014

Thank you for choosing to stay with us during your trip. I am glad to know that my staff made things right and did it "in record time." Next time you are in the area, be sure to experience our Spa Botanica and really get spoiled.

Safe travels,
Alan

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Reviewed March 14, 2014

The old saying "It only cost a little bit more to go first class" is never truer than when staying in a hotel and the Embassy Suites hotels that i have stayed in have always been excellent places to stay. I will be staying at Embassy Suites locations in the future.

  • Stayed: March 2014, traveled with family
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Review collected in partnership with Embassy Suites Hotels
1  Thank Trent B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
embassyconcord, Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this reviewResponded March 16, 2014

Thank you for the kind review. We do think of our property as "first class" and I am so glad you agree. Come back anytime!

Safe travels,
Alan

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Reviewed March 9, 2014

In the area of the Charlotte Motor Speedway, it doesn't get ant better then this place, that's for sure! We have stayed there two different times over the last few years.
I would totally recommend this Hotel. We look forward to staying here again this April 2014 for the NHRA Four Wide Nationals. Maybe a little more higher priced during race week but , all the other hotels do the same and jack the price up at that time... Boy, don't we all hate that? Oh well, can't do much about that. But still, the bottom line: This is a wonderful hotel...

Room Tip: Make sure you get the breakfast deal with your reservation, it's the best around town
See more room tips
  • Stayed: April 2013, traveled as a couple
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2  Thank Jedi427365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
embassyconcord, Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this reviewResponded March 10, 2014

Thank you for choosing to stay with us again and submitting a review. We agree with you that we are the best hotel in Concord! Racing season is upon us and we are the closest property to the ZMax Drag Strip and Charlotte Motor Speedway. We look forward to your next visit with us.

Safe travels,
Alan

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Reviewed March 9, 2014

We went to Embassy Suites for a work convention over 2 days. We went a night early to rest and was surprised at the size of the suite. It had nice flatscreen TVs in the living room area and the bedroom, so my husband and I could watch what we both wanted. The lobby was nice and staff friendly. The room had a strong cigarette odor but the staff put in an ionizer and it helped a little. We enjoyed our stay and the free breakfast was great. It had about anything you wanted from fruit to oatmeal/grits to eggs and bacon.

  • Stayed: March 2014, traveled on business
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Review collected in partnership with Embassy Suites Hotels
Thank michaelpW4326BJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
embassyconcord, Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this reviewResponded March 16, 2014

Thank you for your review. Coming a day before your convention was a smart idea. Why not have some R&R before the meeting! And there is no better place for R&R than at our property! I am glad to know that the staff was able to make things right with your stay. We look forward to your next visit to our resort.

Safe travels,
Alan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 8, 2014 via mobile

Truly elegant hotel. Breathtaking lobby and atrium.
Cozy suite with luxurious king bed. We both slept well, which is rare.
The negatives: Adequate breakfast at best, with crumbly eggs and yellow French toast.

Children everywhere, completely unattended by parents. Swaths of towel-clad wet children running in the halls, elevators, and pool especially late in the evenings between 9-11pm. Where are the parents and why is nothing done/no policy in place to restrict this. I personally stepped out of my room the first night and asked 2 boys to quit running races in front of our room at 9:30pm.

If the hotel took measures to restrict the free-range children it would be ranked in my top 5. But even with the parentless kids it ranks in my top 10.

  • Stayed: March 2014
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1  Thank Ella_Papaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
embassyconcord, Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this reviewResponded March 10, 2014

Thank you for your review. I completely agree with your comments about unsupervised children. We do what we can to assist the parents and strongly suggest that they do not allow their children to be unsupervised. During the summer months we add additional security on the weekends just for this very reason. I am glad that the rest of your stay was to your liking.

Safe travels,
Alan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa

Address: 5400 John Q Hammons Dr NW, Concord, NC 28027-3401
Phone Number:
Location: United States > North Carolina > Concord
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Concord
#2 Family Hotel in Concord
#2 Business Hotel in Concord
#3 Romantic Hotel in Concord
Price Range: $129 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa 3.5*
Number of rooms: 308
Official Description (provided by the hotel):
The Embassy Suites Charlotte-Concord Golf Resort, Spa & Conference Center is located right where you want to stay. As a guest, you’ll enjoy spacious, two-room Charlotte hotel suites with a complimentary cooked-to-order breakfast and nightly Manager’s Reception. High-speed internet access, free parking, fitness center, onsite casual dining at the Rocky River Grille, golf at the Rocky River Golf Course and the full service salon at Spa Botanica are available daily for your use. The Embassy Suites Charlotte-Concord offers more then 42,000 square feet of flexible event and conference space, including an impressive 28,800 square foot ballroom and 26 breakout rooms. The latest in meeting technology and first-class service ensures an unrivaled meeting experience. ... more   less 
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Also Known As:
Embassy Suites Charlotte - Concord / Golf Hotel Concord
Embassy Suites Charlotte - Concord / Golf Resort And Spa
Embassy Suites Concord
Concord Embassy Suites

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