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“Very Good value but..”

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Hampton Inn & Suites Concord Charlotte
Ranked #4 of 26 Hotels in Concord
Certificate of Excellence
Texas
Level Contributor
85 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Very Good value but..”
Reviewed August 19, 2013

I stayed in this hotel for 2 nights recently. The public areas are really quite nice as are the rooms. Perhaps the rooms could do with a little updating but as with most Hamptons these days, the beds are comfortable and clean, the TV works and the wi-fi is acceptable. No problems in any of these areas. However please note the air conditioner is located beneath the window as in many hotels. The fabric drapes are merely decorative and do not close. To block out the light and or for privacy you need to close the plasticky / rubbery privacy drapes. However due to their stiff nature they have a bit of a mind of their own. If there are any curls or twists in them then they do not fully close. As a result the security lights in the car park make the room seem like daylight in the middle of the night. After the first night I did call maintenance and a guy came to the room. I told him that even a clothes pin to hold the curtains together would be fine - however after the visit I never heard from him again and after I came back to the room later that evening it was like prison searchlights all over again (Note: from conversations with other guests I believe at least some other rooms are like this as well - probably a function of the drapes material), Perhaps take your own pin?

I still gave the hotel 4 stars since it is very good besides this and the staff were generally very nice.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GE1Texas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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478 reviews from our community

Traveler rating
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    132
    53
    26
    10
See reviews for
150
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
Beaufort, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed August 19, 2013

Very clean, friendly and competent staff, quiet. There were a couple of minor problems in my room (e.g., bathroom sink dripped slowly and continuously) but I didn't want to bother moving or having maintenance come in at bedtime; just asked the staff member to have it taken care of before the next guest checked in.

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Roxanne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minnesota
Level Contributor
159 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed August 15, 2013

Have stayed here several times over the years. Clean, professional lobby area and staff, nice rooms with good internet connection. Tasty breakfast and friendly staff. Makes for a good stay on the road. Will stay here again.

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Creekguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rbt9875, General Manager at Hampton Inn & Suites Concord Charlotte, responded to this review, August 21, 2013
Sir thank you very much for the kind words!! We look forward to serving you again in the near future!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilmington, United States
1 review
Reviewed August 12, 2013

There are several restaurants close to the hotel and University is 5 minutes away. That's a plus. The traffic on 85 is unpleasant so give yourself some extra time in the morning. Let the front desk staff know if you don't want your floor announced. They love to tell everyone in the lobby what floor you're staying on. Value is good but no one really went out of their way to make my stay any better. I do enjoy the Hampton on Tryon better. They all know me by name and I don't have to get on 85.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Anne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rbt9875, General Manager at Hampton Inn & Suites Concord Charlotte, responded to this review, August 14, 2013
Thank you so much for taking the time to post about your recent stay! I will discuss the issue of our front office agents and with our team and we will make the needed corrections. I think that while they attempted to be helpful that this is not a best practice. Thank you again and I hope we have the chance to serve you again on your next visit to our area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marion, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 8, 2013

my account was charged for 3 different amounts, check you bank account before you leave. Also this was a quick get away for our 17th anniversary so we reserved the spa king. The spa tub was dirty and had hair in it. The lobby was hard to get through because there were meetings being conducted. Above all I received no apology or courtesy for their mistake.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Crystal B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rbt9875, General Manager at Hampton Inn & Suites Concord Charlotte, responded to this review, August 9, 2013
I am truly sorry for the billing issue during your recent visit! While you and I spoke and I provided you the details of what our systems showed and it only showed the three authorizations which total the complete amount of the room and tax. Again I apologize and I did try to help resolve this error as quickly as possible. Also I am going to address the issue with the whirlpool with our housekeeping team, we strive to ensure each guest has a great stay! Our guests feedback is the best learning tool we have. Thank you!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hyattsville, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 6, 2013

The staff at this wonderful hotel were he outstanding. While there on my first night, I became severely ill and not being able to drive. The manager moved my daughters and I into another room that was more accessible the 1st floor and called to check on my status while I was getting better. They called about 4 times a day to check on me and my daughters and assisted me with taking care of them until I felt better. Thank you guys for everything!!!!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Brent T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rbt9875, General Manager at Hampton Inn & Suites Concord Charlotte, responded to this review, August 8, 2013
Thank you so much for your kind words and we are glad to hear thay you made it home! We hope you will visit us on your next visit to or though the Concord area. I will also be sure to share your comments with the team here.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Holly Springs
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 6, 2013

As far as Hampton Suites go, this was not the nicest one I have stayed at. It is definitely lower in the ratings than the others we have stayed at! We travel a lot both with and without our children; the common areas of this property were less open and seemed more limited. In our room, our toilet ran all night and kept us awake. By the time we realized it, it was too late to try to have them fix or move us. This was a single night stay where we were attempting a couples getaway...it wasn't so great.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank KristaKam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Concord Charlotte

Property: Hampton Inn & Suites Concord Charlotte
Address: 9850 Weddington Road Ext, Concord, NC 28027-4415
Phone Number:
Location: United States > North Carolina > Concord
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Concord
#4 Family Hotel in Concord
#6 Business Hotel in Concord
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Concord Charlotte 2.5*
Number of rooms: 125
Official Description (provided by the hotel):
The Hampton Inn & Suites Concord/Charlotte hotel is near racing destinations, shopping and restaurants. Discover the convenient location of our hotel in Concord, NC, less than one mile from area racing venues and Concord Mills Mall shops. Visit the Charlotte Motor Speedway or the ZMax Drag Strip. Go to racing school at the Richard Petty Driving Experience or tour the Hendrick Motorsports Museum. Our hotel has a lot to offer. Enjoy our renovated lobby, which was completed in January 2013. Begin each day of your visit with Hampton's free hot breakfast(R), served in our dining area. We also offer our Manager's Reception Monday - Saturday, hot horderves and 2 complimentry beverages per room. Keep up with work and family using the high-speed internet access in your room and the services in our business center. After a day of racing or meetings, unwind by our outdoor pool and heated spa, re-energize in our fitness center, or fall asleep amid the crisp linens on a clean and fresh Hampton bed(R) at our hotel in Concord, NC. And don't forget we offer complimentry shuttle service within 5 miles of the hotel from 9am to 9pm daily. Excluding race and concert events. ... more   less 
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Also Known As:
Hampton Inn And Suites Concord / Charlotte
Hampton Inn & Suites Concord / Charlotte Hotel Concord
Hampton Inn Concord
Concord Hampton Inn

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