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“Excellent value, close to Charlotte Motor Speedway” 5 of 5 bubbles
Review of Hilton Garden Inn Charlotte/Concord

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Hilton Garden Inn Charlotte/Concord
Ranked #2 of 26 Hotels in Concord
Certificate of Excellence
Danbury, United States
Level Contributor
5 reviews
5 hotel reviews
“Excellent value, close to Charlotte Motor Speedway”
5 of 5 bubbles Reviewed October 31, 2013

The hotel was beautiful - large, tiled lobby; good-size room and bathroom; sufficient safe parking for our streetrod, conveniently located 1.5 miles from Charlotte Motor Speedway. The Cookout and Texas Roadhouse are within walking distance. We saw the exercise room and pool area but didn't use them. There was a reasonable charge for the breakfast; we didn't have drinks at the bar or lunch/dinner. Checking in and out was easy.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Susan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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547 reviews from our community

Traveler rating
    377
    118
    27
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    8
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
Durham, United States
1 review
5 of 5 bubbles Reviewed October 30, 2013

Clean, nice lobby and bar. Breakfast was good as well. Clean room and well appointed and the bed was comfortable. Liked the hotel location and overall was a good value for the money. This will be my hotel of choice when coming to the area.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jim P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
1 review
5 of 5 bubbles Reviewed October 30, 2013

I enjoyed my stay here. MOST of the staff was friendly (especially Devante) at the front desk, food was great, housekeeping awesome and management awesome. This is a fairly new hotel.

In short, I enjoyed my stay so much I actually took the time to leave a comment!

:-)

Thanks!

  • Stayed October 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jymbellyn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancaster, Pennsylvania
Level Contributor
70 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed October 23, 2013

This is a clean, friendly, wheelchair accessible hotel. The shower seat and configuration is one of the best I've ever used. But, even though the hotel advertises the beds as being adjustable, our mattress was uncomfortably firm even at the softest setting. If you like a hard as a board bed, you'll be ok in this hotel.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank MEKA54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oceana, WV, United States
1 review
2 of 5 bubbles Reviewed October 9, 2013

Many problems from check-in to room servicing and unapologetic or accommodating staff...wouldn't recommend this hotel very disappointing for a Hilton Brand Hotel...I have grown to expect much more from this brand and this location doesn't seem to concerned about guest the focus seemed more aimed at the conference center and its guests there. Definitely needs some management overhaul

  • Stayed October 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Philip B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Washington, United States
1 review
5 of 5 bubbles Reviewed October 8, 2013

We think that of all the members of the Hilton family of hotels, etc, the Hilton Garden Inn, for our dollar, gives us the best of everything in terms of accommodations, service, and comfort for our dollar. We love staying at most all levels in the Hilton chain when the situation calls for such. By by far, the Hilton Garden Inns are our favorite places to stay.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Lawrence G D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ravenel, South Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed October 8, 2013

Overall all experience was excellent, however the floor was more comfortable than the beds..... If they change the mattress out, then I would stay here again. The pool could have been a bit bigger. I had my four children, and there was another family there with two kids, and there wasnt enough room for everyone

  • Stayed September 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Julie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Charlotte/Concord

Property: Hilton Garden Inn Charlotte/Concord
Address: 7831 Gateway Ln NW, Concord, NC 28027-4419
Phone Number:
Location: United States > North Carolina > Concord
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Concord
#1 Business Hotel in Concord
#1 Family Hotel in Concord
#2 Best Value Hotel in Concord
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Charlotte/Concord 3*
Number of rooms: 109
Reservation Options:
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Also Known As:
Hilton Garden Inn Charlotte/Concord Hotel Concord

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