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“Great Service! (especially Devante)”

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Hilton Garden Inn Charlotte/Concord
Ranked #3 of 26 Hotels in Concord
Certificate of Excellence
Reviewed October 30, 2013

I enjoyed my stay here. MOST of the staff was friendly (especially Devante) at the front desk, food was great, housekeeping awesome and management awesome. This is a fairly new hotel.

In short, I enjoyed my stay so much I actually took the time to leave a comment!

:-)

Thanks!

  • Stayed: October 2013, traveled on business
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Thank Jymbellyn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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528 - 534 of 631 reviews

Reviewed October 23, 2013

This is a clean, friendly, wheelchair accessible hotel. The shower seat and configuration is one of the best I've ever used. But, even though the hotel advertises the beds as being adjustable, our mattress was uncomfortably firm even at the softest setting. If you like a hard as a board bed, you'll be ok in this hotel.

  • Stayed: October 2013, traveled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank MEKA54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 9, 2013

Many problems from check-in to room servicing and unapologetic or accommodating staff...wouldn't recommend this hotel very disappointing for a Hilton Brand Hotel...I have grown to expect much more from this brand and this location doesn't seem to concerned about guest the focus seemed more aimed at the conference center and its guests there. Definitely needs some management overhaul

  • Stayed: October 2013, traveled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Philip B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2013

We think that of all the members of the Hilton family of hotels, etc, the Hilton Garden Inn, for our dollar, gives us the best of everything in terms of accommodations, service, and comfort for our dollar. We love staying at most all levels in the Hilton chain when the situation calls for such. By by far, the Hilton Garden Inns are our favorite places to stay.

  • Stayed: October 2013, traveled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Lawrence G D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2013

Overall all experience was excellent, however the floor was more comfortable than the beds..... If they change the mattress out, then I would stay here again. The pool could have been a bit bigger. I had my four children, and there was another family there with two kids, and there wasnt enough room for everyone

  • Stayed: September 2013, traveled with family
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Review collected in partnership with Hilton Garden Inn
Thank Julie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 4, 2013

Not a single complaint. Booked the room on Hilton Garden Inn website. It was easy and the cheapest quoted online. We arrived and the staff were friendly and helpful. The hotel room and bathroom were spotless. Fab coffee making machines (not that it is needed as there was coffee and tea in reception). Overall it was a great price, great room, great breakfast, great staff. This was the second Hilton Garden Inn we stayed in during our visit and would recommend it.

  • Stayed: September 2013, traveled with family
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Review collected in partnership with Hilton Garden Inn
Thank Josephine P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 25, 2013

We stay mostly at Hilton Garden Inns when we travel. This happened to be the suggested stay for a wedding that we attended. Great experience. Wonderful and helpful employees, clean and comfortable rooms. Love the Hilton Garden Inn breakfast! Very good. Most other Hiltons have a help yourself to most items, except the special requests from the cook. This one I felt that you had to ask for items from the waitress. It was all excellent, just didn't want to bother our waitress. Would definetly come again! Thanks Hilton Garden Inn/Concord for a great weekend!

  • Stayed: September 2013, traveled with friends
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Thank Linda483
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Charlotte/Concord

Address: 7831 Gateway Ln NW, Concord, NC 28027-4419
Phone Number:
Location: United States > North Carolina > Concord
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Concord
#1 Business Hotel in Concord
#1 Family Hotel in Concord
#2 Best Value Hotel in Concord
Price Range: $113 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Charlotte/Concord 3*
Number of rooms: 118
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Also Known As:
Hilton Garden Inn Charlotte/Concord Hotel Concord

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