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“Nice Hilton Garden INN”

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Hilton Garden Inn Charlotte/Concord
Ranked #2 of 26 Hotels in Concord
Certificate of Excellence
Rocky Mount, Virginia
Level 4 Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Nice Hilton Garden INN”
Reviewed August 8, 2013

Have stayed at this Hilton Garden Inn more than once. The service is great and it is a very clean hotel. It is very near Concord Mill Mall which is a plus and also near Verizon Ampitheather..... front desk even hooked us up with shuttle to and from concert for only 15 bucks each roundtrip!!The one downfall of this hotel was breakfast on Saturday morning... the staff was great but they only had 2 waiters and they were not prepared to handle the crowd. There was a family reunion staying there. Shouldn't have management looked to see how may rooms were taken and planned accordingly? Most people were nice about it but the waiters were the ones who got blamed for a problem that could have been easily avoided by management.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank nshearer33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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576 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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  • German first
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English first
Jacksonville, United States
2 reviews
Reviewed August 6, 2013

This is a nice place to stay. Typical of southern hospitality, the hotel staff was very helpful. One of the owners, who himself was working, introduced himself. This hotel is convenient to the Charlotte motor speedway and many restaurants as well as a nice shopping mall. Charlotte itself is close but not too close. We own two timeshares with Hilton and have always been very happy with every Hilton property with have stayed with.

  • Stayed July 2013, traveled with family
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Michael L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. John's, Canada
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 5, 2013

We went to see Dave MAtthews Band July 24th, 2013. we just googled hotels near by and found this one. Everything went perfect. the hotel must be new. very clean. Its in a perfect area. Lots of food within walkng distance. The concord mall is only a 3 min drive. and when we when to the front desk to as them to call a cab, they offered the shuttle service for free!! Saved us like $20 or more. Overwall everyone was friendly, actually at one point of the trip we said that this was friendliest place we have ever visited, speaking about the entire city.

Room Tip: All rooms seemed about the same. would have been nice to have a balcony if avaliable.
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Columbia, South Carolina
Level 3 Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed August 1, 2013

This hotel is beautiful and well maintained. Front desk staff (Dante in particular) seemed very helpful, friendly and outgoing. Very tuned in to making sure guests were greeted, helped, etc. Brian, in Maintenance also very helpful and efficient. We appreciated him doing his repair quickly and with a good attitude!

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Karyn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, NC, United States
1 review
Reviewed July 31, 2013

You can always count on a Hilton Garden Inn for quality. Clean and tidy hotel, excellent room and excellent pool. Awesome fitness room too. Friendly hotel staff. Excellent all round! Stayed here with two friends for a local event.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ann T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Snow Hill, United States
2 reviews
Reviewed July 29, 2013

First class hotel in a great location. Easy access to the interstate, shopping, restaurants, and sports activities. Indoor pool eliminates caoncern for weather or time of year. Exercise room was well equipped with three treadmills, one recumbent bike, one elipitical, and one stretching machine. Also, a complete rack of dumbbells, medicine balls, bench, and TV w/personal earphones.

  • Stayed July 2013, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Larry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed July 28, 2013

Excellent service, hotel is located near Concord Mills Mall and seveal restaurants, and the hotel was is excellent condition. I would highly recommend this hotel and location. Would defiitely stay again.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Charlotte/Concord

Property: Hilton Garden Inn Charlotte/Concord
Address: 7831 Gateway Ln NW, Concord, NC 28027-4419
Phone Number:
Location: United States > North Carolina > Concord
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Concord
#1 Romantic Hotel in Concord
#1 Business Hotel in Concord
#2 Best Value Hotel in Concord
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Charlotte/Concord 3*
Number of rooms: 109
Reservation Options:
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Also Known As:
Hilton Garden Inn Charlotte/Concord Hotel Concord

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