We took our 7 and 5 yr old boys to GWL for a quick night away. We don't live far from Concord, so it was an easy drive and it was a 'hotel experience'.
We experienced many of the good and bad of past TripAdvisor postings - great waterpark fun, lots to do, clean facilties coupled with expensive food and a small outdoor pool. We were glad that we ate off campus near Concord Mills Mall (every chain known seems to be there!) No surprises from the posts on TripAdvisor.
Totally agree with the mixed reviews on the staff - everyone we met was very friendly, but they weren't forthcoming with info unless you asked. Don't assume anything (i.e. what's included, what time does xyz open, how does something work) - if you want to know, ask.
One thing to point out is bed comfort. We got the 2 queen family suite (figured our boys would be so wiped from the waterpark and dinner/games at Dave and Busters that they wouldn't really enjoy a suite and we were so right!). The bed in the suite was very soft and noisy (creeky) when you turned. To contrast, we love Hampton Inn beds - this was not a Hampton bed.
Also, we noticed that you can either have A/C or the fan constantly running for white noise - can't have both and the A/C was fairly noisy when it turned on. If you like white noise - bring some with you - don't rely on the A/C.
Line waits on the waterpark were reasonable. Carowinds lines are MUCH longer. Slides are over quickly, but are fun. Also, they're in the same section as each other, so it's not a big deal to go up the stairs for your slide. Good planning and layout, in my opinion!
Note to management: what's the reason for allowing the few GWL floats in the wave pool? The wave pool is small and everyone is bouncing off of the few floats. Would seem during crowded days the floats are more of a liability or distraction rather than fun...just our opinion.
Overall, great night away and we will return!
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- Also Known As:
- Great Wolf Hotel Concord