The moment we arrived we could tell this hotel was horrible. The signs were beaten up, the hotel looked old. We had reservations, we asked to see a room first. The headboards were old, the carpets were old, the room had that "old hotel" smell. For $119 a night, this was not going to cut it. I requested a cancellation and was denied because it was past the cancellation date. Well, if a customer cancels due to poor upkeep of the hotel, a refund is due! they still denied. I called Wyndahm group coorporate office and within 24 hours the hotel called and informed me that I would be receiving a refund on my credit card.
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- Also Known As:
- Howard Johnson Concord
- Concord Howard Johnson