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“Glad I only stayed two nights”
Review of Sleep Inn Concord

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Sleep Inn Concord
Ranked #18 of 26 Hotels in Concord
New York City, New York
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Glad I only stayed two nights”
Reviewed September 8, 2010

This hotel wasn't horrible but I don't think I'd stay there again...the entrance is beautiful and I loved the fridge and microwave in the room however the hallway had a musty smell and the carpet and walls were peeling. On my last night, my neigboring guests decided to partake in marijuana and the smell wafted into my room(obviously not the hotel's fault but still a definite downfall). I slept on top of the covers b/c I was afraid to get under the covers of the still brown blanket (who still has these?!?!?). The customer service was awful, I needed to use the complimentary computer but when I had issues printing something, the lady behind the desk simply laughed and walked away. Overall, I spent more time outside of the hotel then in but it was only a couple of nights...

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank newme222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THESALESOFFICE, Manager at Sleep Inn Concord, responded to this review, September 10, 2010
I thank you so very much for your positive comments and I too thank you for bringing to our attention oppotunities for improvement. We in no way tolerate substance abuse by any of our staff or our guests and I wish we had been notified of this during your stay as law inforcement would have been immediately notified. In regards to the peeling walls and carpet, I am suprised as all these items have been newly installed within the last year. I will have maintanance look into this immediately. In regards to the poor customer service please know this is not acceptable and I will use your comments at our next front desk training for further training. In closing I hope you would allow us the opportunity to welcome you back so that you may expereince first hand the impact your comments have on our team. Thank you!
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207 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Any
English first
Gastonia, North Carolina
2 reviews
Reviewed August 28, 2010

You can`t find better hotel to stay at in this area for comfort and location. The personnel are all very nice in helping with the needs you may have .There always hot coffee and ice in the lobby and friendly personnel.

  • Stayed April 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank oldman33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THESALESOFFICE, Manager at Sleep Inn Concord, responded to this review, September 10, 2010
Thank you so very much for being our guest, we will miss seeing you and hope you will be in the area again in the very near future!
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Lake Park
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 20, 2010

I used this hotel to put teams in that were coming in from out of town for a tournament. The staff was very accommodating and the hotel was very clean!!! I use hundreds of different hotels throughout the Southeast and most of the time I overlook these type of hotels because there is not an consistancy with the brand, but this hotel was a great find and will be using it for many more tournaments!!!

Stayed April 2010
Helpful?
Thank HousingDirector
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sleepinnconcord, Front Office Manager at Sleep Inn Concord, responded to this review, August 23, 2010
Thank you for your review. It was a pleasure to host your team and we hope they do well in all their games.
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Charlotte, North Carolina
1 review
Reviewed August 20, 2010

I had to travel for business and this hotel was referred to my by another company. I must admit I was a little hesitant at first but to my astonishment, my stay they was more than plesant. I was able to relax and compose myself before I had to carry out my business.

  • Stayed August 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lriddle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THESALESOFFICE, Director of Sales at Sleep Inn Concord, responded to this review, September 13, 2012
And this was before our renovations I hope you come back again....
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Winston Salem, North Carolina
1 review
Reviewed August 20, 2010

I could not have been more pleased with my accomodations. One thing near and dear to my heart is cleanliness and good customer service. As a business traveler both of these quallities were fulfilled above and beyond. The room was quiet, nicely decorated, clean, and reasonably priced. The location was awesome as there were a number of restaruants and shopping near by as well as being close to a major interstate which provided easy access both on and off the highway. Thanks Sleep Inn - I really enjoyed my stay and will be staying in the future should I have business in the area again.

  • Stayed August 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JMJames1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sleepinnconcord, Front Office Manager at Sleep Inn Concord, responded to this review, August 23, 2010
Thank you. Our goal is to take care of the customer and to accommodate to their needs whatever it may be - Business or Leisure.
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snafu12
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 3, 2009

We stayed one night, and it was one of the worst hotel stays I have ever experienced. The sheets on one of the beds were dirty, as well as the bed spread and mattress cover. No one in the building to clean it up, so my wife and I had to make the bed ourselves. Other guests in the hotel were running up and down the halls all night, slamming doors and making all kinds of noise. The manager on duty was supposed to give us the night for free because of all the issues we had, but they ended up charging our credit card twice for the same night. I will think twice about ever staying in a Sleep Inn again.

  • Stayed September 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank snafu12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THESALESOFFICE, Manager at Sleep Inn Concord, responded to this review, August 23, 2010
You rated us kindly on location, and this is why the hotel was originally purchased. I or our management team were sadly unaware of your valid concerns, we would gladly look into the charges you mentioned and would also like to confirm with you that since your stay there have been many upgrades to the property since its purchase. I welcome you back to our newly renovated hotel. And would be honored to have the opportunity to introduce you to our full housekeeping team, manager, owner and sales team.
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north carolina
1 review
Reviewed January 23, 2009

This should be evacuated and cleaned asap! Before you go to sleep make sure you pull back the sheets and the bedspreads - even check out the box springs. This was my worst stay ever. If you wake up itching check it out asap.

  • Liked — price
  • Disliked — bed bugs
  • Stayed November 2008, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank trueladyjsm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
THESALESOFFICE, Director of Sales at Sleep Inn Concord, responded to this review, August 20, 2010
Thank you for your feedback. The word "Bed Bug" has immediate negative consequences to any business but especially a hotel and should never be used lightly. The insect that was uncovered was a Spider Beetle and this is often confused for an adult bed bug, they do NOT bite people and thrive on foodstuffs, including almonds, beans, books, cereals, chocolate powder, and corn meal to name a few. These described are common goods in a guests room, especially when staying at the hotel 14+ nights consecutively. I can guarantee through our quarterly pest inspection that our hotel has not and does not have bed bugs. I too understand that to find any pest at home or in a hotel can draw concerns, please know that when this was brought to our attention it was not taken lightly, thus the knowledge of the pest that was found through our provider.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sleep Inn Concord

Property: Sleep Inn Concord
Address: 1120 Copperfield Blvd NE, Concord, NC 28025-2409
Phone Number:
Location: United States > North Carolina > Concord
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #18 of 26 Hotels in Concord
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Sleep Inn Concord 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
The Sleep Inn(R) hotel is conveniently located at the intersection of Interstate 85 and Dale Earnhardt Blvd. This Concord, NC hotel is central to many area attractions, including the Verizon Wireless Amphitheater, Cabarrus Arena and Events Center, Concord Mills Outlet Mall, Bank of America Stadium, Pfeiffer University and Davidson College. The Charlotte-Douglas International Airport is 24 miles away. ... more   less 
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Also Known As:
Sleep Inn Concord Hotel Concord
Concord Sleep Inn

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