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“Nice”
Review of The Esmeralda Inn

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The Esmeralda Inn
Ranked #1 of 4 Hotels in Chimney Rock
Certificate of Excellence
NORTH CHARLESTON
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Nice”
Reviewed June 19, 2010

Nice place to stay. Nice rooms, comfortable, close to town, beautiful views.

We did ask for an early check in and were told they couldn't promise that until the day before arriving. So we called the afternoon before and was told no problems we could check in anytime after noon. We left our previous location and arrived at 1:00pm only to be told the room was not ready and that the person we spoke to must have "lied". Not very professional, and it messed up an entire day of planning for us.

  • Stayed June 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank npclv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EsmeraldaInn, Manager at The Esmeralda Inn, responded to this review, June 21, 2010
Thank you for your review. I'ts unfortunate there was a misunderstanding regarding the check-in time. We have a 3:00PM check-in to give our Housekeeping staff adequate time to make the rooms perfect for our next guest. If the room was occupied the night before, and we have many rooms to prepare, early check-in isn't possible. I'm sure no one deliberately lied about the check-in time. Sometimes, conditions change (such as a walk-in occupies the room) and we have to make adjustments.
If the room is prepared and available after 12:00 Noon, we're happy to let our guests check-in early.
I hope you will visit us again soon.
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Traveler tips help you choose the right room.   Room tips (163)
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English first
charlotte
1 review
Reviewed June 15, 2010

We (13 folks) stayed here for our annual corporate retreat. By renting the entire inn, we were able to use the upstairs lounge and lobby area exclusively for our meetings and casual gatherings. We brought our own alcoholic beverages and served them from the kitchenette upstairs...perfect! The staff was gracious and easy to work during our entire stay. Most attendees plan to return at a later day with their friends or families. Michael's restaurant (attached bldg) was amazing as well! Delicious food, beautiful presentation, and twe had the option of eating inside or out. Of couse, the views are spectacular and the location is only 2 mi from the beach (and boat rides) at Lake Lure. Highly recommend!

  • Stayed June 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pattibriggs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EsmeraldaInn, Manager at The Esmeralda Inn, responded to this review, June 21, 2010
Thank you for taking time to review The Esmeralda. We're so glad you were satisfied with your stay. We welcome groups and do our best to accommodate their needs. It was a pleasure having you stay with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Esmeralda Inn

Property: The Esmeralda Inn
Address: 910 Main Street, Chimney Rock, NC 28720
Location: United States > North Carolina > North Carolina Mountains > Chimney Rock
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Chimney Rock
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — The Esmeralda Inn 3.5*
Number of rooms: 14
Official Description (provided by the hotel):
The Esmeralda Inn and Restaurant is nestled within the Hickory Nut Gorge of the majestic Blue Ridge Mountains located in Chimney Rock, NC. Enjoy hiking, climbing and fishing and golfing. While dining enjoy the majestic views of Chimney Rock State Park. ... more   less 
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Also Known As:
The Esmeralda Hotel Chimney Rock
Esmeralda Hotel Chimney Rock
Esmeralda Chimney Rock

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