We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

“Clean and pleasant” 4 of 5 bubbles
Review of Holiday Inn Express Cherokee/Casino

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Holiday Inn Express Cherokee/Casino
Ranked #15 of 28 Hotels in Cherokee
Raleigh, North Carolina
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Clean and pleasant”
4 of 5 bubbles Reviewed January 1, 2013

Clean and pleasant his hotel offered us a good traveling experience. Looking for a hotel near the Harrah's Casino Cherokee, this Holiday Inn was exceptionally clean, easy to find, and across the street from the Casino. Other reviewers had panned the hotel, but location was key, and we were nicely surprised that the entire hotel was spotless, the baths and rooms plainly but nicely appointed, and the staff helpful. I would stay there again.

Room Tip: Ask for a room on the back side, away from traffic.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank keith r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

279 reviews from our community

Traveler rating
    64
    93
    80
    31
    11
See reviews for
56
141
15
14
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Any
English first
North Carolina
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed November 10, 2012

We went to Cherokee a couple of weekends ago for a high school cross country regional event. We had points so stayed at the Holiday Inn Express. It was clean and comfortable. The breakfast bar was good, too! For those wanting to go to the casino, it is an easy walk across the street. We went over there to find a restaurant for dinner and ate at Brio Tuscan Grill which was great!!! We'd definitely stay at the Holiday Inn Express again if we have reason to go to Cherokee.

  • Stayed October 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Janis C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
71 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 bubbles Reviewed November 3, 2012 via mobile

I reserved a std room via web site requesting nonsmoking room. When I arrived there were none available (despite Platinum member) and was offered a nonsmoking executive suite 'discounted' at $150, 50% more than my reserved room was to cost. The room was okay but I could not sleep due to cigarette smoke invading my room. This 'nonsmoking executive suite' had a connecting room next door. Also, at 2 AM, my considerate neighbors turned their tv on LOUD for 1 1/2 hour. I had to open 2 windows to try to get fresh COLD air in to flush out the smoke - it did not work very well. MISERABLE night.
Breakfast has less variety than any other HIX I have stayed in (I have spent 5 of the past 7 weeks in HIX around the country). Tables were dirty, oatmeal had no variety.
The fitness room was the sparsest I have seen in a hotel with visibly cheap equipment and only 3 pieces of them.
I received no recognition as a platinum member.
I will not return to this hotel again, and do not recommend you stay here, either. Little sleep, more money out of my pocket, unhealthy conditions = stay somewhere else.
As a side note I notice customer service people respond to these complaints (there are many for this hotel) with nothing other than apology. I would like to know what is being DONE in response. Money refunded would be appropriate. Reconsidering the archaic smoking policy requires reconsideration.

Stayed November 2012, traveled on business
Helpful?
6 Thank World H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Cherokee hotels

Cartersville, Georgia
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed October 18, 2012

We have stayed here before and they are consistent with their customer service and quality of stay. It is in a great location across the street from Harrah's Casino so all you have to do is walk across the street.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TLP60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayton, Tennessee
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed September 28, 2012

My husband and I checked in on a Thursday not sure from all reviews what to expect. I have a mobility issue that causes us a lot of problems when we travel. The desk clerk was amazing and upgraded us to a suite that was handicap acessible. The room was huge, the bathroom also very big. The tub is a bit high for me to get in and out of easily, but then anything over 2" is a stretch for me. I did manage ok and there are plenty of grips inside to hold on to. The shower head is very low so that was a challenge to hold on for balance and hold on to spray my head. The bed is firm, but comfortable and a lil high, but also doable. Over all it was a good trip, one of the better ones. Holiday Inn is not Harrah's by any stretch of the imagination but it was nice, comfortable and reasonably priced.

Room Tip: We stayed in room 222 and loved the view and the peace and quiet.
See more room tips
  • Stayed September 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Deewaiting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed September 22, 2012

it was nice and roomy great breakfast in the morning and walking distance from the casino staff wasn't very friendly and the bathtub was yellow but i would go back and stay there prices are high for a king bed smoking room for one night was $150.00 and its out of season. it would be nice if they had a shuttle service to the casino seeing how they are a branch of the casino but it was a nice place to stay

Room Tip: the whole 3rd floor is smoking so if you dont like smoke dont get a room there cause the hallways an...
See more room tips
  • Stayed September 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank lovetotrip12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ft.Wayne.IN
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed September 20, 2012

After spending the week-end in South Carolina with family, we decided to stop in Cherokee so we could visit the casino there.This hotel is right across the street from the casino. We arrived at 1:30pm and were told that no rooms would be ready until 3pm. So we did a little sightseeing and returned a little after 3 and got checked in immediately. The staff was very friendly. The room was large and very clean and comfortable. There was a breakfast buffet though we didn't eat there. We will definitely stay here again.

  • Stayed September 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank incruiser26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Cherokee hotels
0.3 mi away
Harrah's Cherokee Casino Resort
0.1 mi away
Stonebrook Lodge
Stonebrook Lodge
#8 of 28 in Cherokee
4.0 of 5 bubbles 97 reviews
1.9 mi away
Baymont Inn & Suites Cherokee Smoky Mountains
Show Prices
Show Prices
Show Prices
0.2 mi away
Fairfield Inn & Suites Cherokee
1.8 mi away
Comfort Suites
Comfort Suites
#5 of 28 in Cherokee
4.0 of 5 bubbles 255 reviews
0.6 mi away
Microtel Inn & Suites by Wyndham Cherokee
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Cherokee/Casino? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Cherokee/Casino

Property: Holiday Inn Express Cherokee/Casino
Address: 376 Paint Town Rd, Highway 19 and Highway 441, Cherokee, NC 28719-9120
Phone Number:
Location: United States > North Carolina > North Carolina Mountains > Cherokee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 28 Hotels in Cherokee
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Cherokee/Casino 2.5*
Number of rooms: 93
Official Description (provided by the hotel):
Let the Cherokee Holiday Inn Express Hotel & Suites be your center of operations when you visit the Cherokee area. Located at the entrance of Harrah's Cherokee Casino our brand new hotel is also just minutes from the Great Smoky National Park, trout fishing, whitewater rafting and Cherokee historical attractions. Our 93 room property not only offers beauty in landscaping and architectural design, it offers the latest in technology and superior customer service to make your stay a truly unique experience. Our spacious rooms are beautifully furnished and are equipped with high speed internet, state of the art telephone system with voice mail, remote control cable TV, irons, ironing boards and hair dryers. There are 16 suites and four ADA accessible rooms for those who might need expanded options. Your complimentary breakfast will be served in our beautiful two story Great Room which features a massive stone fireplace. You will enjoy working out in our well equipped fitness center overlooking our courtyard and pool area. When you visit Cherokee you don't have to gamble on comfort or convenience. At Holiday Inn Express Hotel & Suites great service is always a sure bet. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, IHG, Booking.com, Expedia, Odigeo, Travelocity, Orbitz and Priceline so you can book your Holiday Inn Express Cherokee/Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Cherokee/ Hotel Cherokee
Holiday Inn Cherokee
Cherokee Holiday Inn Express

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing