We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Excellent” 5 of 5 bubbles
Review of Ruth's Chris Steak House

Ruth's Chris Steak House
Reserve with OpenTable
Ruth's Chris Steak House is not available for your requested time. Choose another time, or search restaurants with availability.
The time you selected has already passed.
Ranked #4 of 47 Restaurants in Cherokee
Certificate of Excellence
Cuisines: American, Steakhouse
More restaurant details
Restaurant details
Good for: Special occasions, Romantic, Large groups, Business meetings
Dining options: Late Night, Dinner, Full Bar, Parking Available, Private Dining, Reservations, Seating, Serves Alcohol, Valet Parking, Waitstaff, Wheelchair Accessible
Lake Charles, Louisiana
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Excellent”
5 of 5 bubbles Reviewed August 14, 2013

This was the BEST place ever to get a steak, located in the casino. We ate here our last night. The steak was awesome and the vegetables were really good. The crab cakes were the best ever!! A little pricey but well worth it!!!!

Visited August 2013
Helpful?
1 Thank mrscptmtd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

511 reviews from our community

Visitor rating
    295
    105
    62
    36
    13
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • Portuguese first
  • Any
English first
Charlotte, North Carolina
Level Contributor
26 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Everything was perfect”
5 of 5 bubbles Reviewed August 13, 2013

Only thing what could make it any better is if they wood fired their steaks. Firebird's has them beat in that regard.

This is not meant to be a complaint in any way, everything was fabulous.

They decorate your table up if it's a special occasion and you let them know in advance.

Visited August 2013
Helpful?
1 Thank SLongholio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Efland, North Carolina, United States
Level Contributor
213 reviews
97 restaurant reviews
common_n_restaurant_reviews_1bd8 83 helpful votes
“Service not on par with this name”
4 of 5 bubbles Reviewed August 4, 2013 via mobile

Unfortunately we had a very poor waitress during our only visit here. We sat in the lounge so we didn't need a reservation. It was not busy, but she was frequently overwhelmed and actually visited our table 4 times before taking our order. The couple next to us complained to a manager about her. Sadly, this overshadowed the delicious food. It was a great meal start to finish, but at that price point, you expect much better service. hopefully this was a one time let down.

Visited August 2013
Helpful?
Thank Mike P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monroe, North Carolina
Level Contributor
44 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
“Very good food”
4 of 5 bubbles Reviewed August 3, 2013

This was our first time eating at a Ruth's Chris and the food was very good but our service went down hill after appetizer. We shared the crab cakes, wedge salad and each ordered the Petite Filet and shrimp, and shared the sinful chocolate cake. Food was very good and loved that the steak comes out on a sizzling plate...literally your steak stays hot throughout the meal, nice feature. The service started out fine but then went down hill, we waited so long for water and soda refills, our salad, and dessert. When spending an above average amount on a meal you expect great service and unfortunately that was not our experience. I'm sure we will try it again because we really did enjoy the food.

Visited August 2013
Helpful?
Thank Lorelei K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta
Level Contributor
71 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 74 helpful votes
“Great meal, but some service issues”
4 of 5 bubbles Reviewed August 3, 2013

We were amazed that Cherokee had a Ruth's Chris and made reservations to eat there during our stay. The food was quite good, and our server was super friendly. Sadly, the bus service fell short.

The restaurant is lovely, like everything at the newly remodeled casino. After we sat down, we were presented with menus. then waited about 15 minutes to place our order. It seemed that they were a little short staffed, as the waitresses seemed very busy. Once we ordered, though, food came at an appropriate speed. We had a table of 6 and everyone was very happy with the food. It was on par with other Ruth's Chris, which is a very high standard.

When you order a $50 steak (a la cart), you expect flawless service. Unfortunately, it fell a little short. It wasn't our server, but the bus boy at issue. Drinking glasses were never refilled and I had to ask each time for more water. At a family steakhouse it is not a big deal, but again, one has a right to expect perfection at these prices. We are from Atlanta and the service at Ruth's just did not compare to our top tier steak houses. It wasn't bad, it's just that the bar is set higher when you pay these prices.

We all agreed that we would gladly return, and overall had a great time and a great meal.

Visited July 2013
Helpful?
Thank Reldim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Ruth's Chris Steak House also viewed

Cherokee, North Carolina Mountains
Cherokee, North Carolina Mountains
 
Cherokee, North Carolina Mountains
Cherokee, North Carolina Mountains
 
Cherokee, North Carolina Mountains
Cherokee, North Carolina Mountains
 

Been to Ruth's Chris Steak House? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing