Stayed there four nights (July 26 to 30) with my sister, it was the third time. We wouldn't want an other place to stay at when we come to this area. This hotel is perfectly located in a quiet section of Cherokee, it's like the end of a valley, with misty mountains all around. We love that view in the mornings ! Several nice little shops nearby, as well as some restaurants (very average food) and a bear zoo. You drive just a few minutes (very easy drive even at night time) and you are at the Harrah's casino. The nice surprise there is that they now have bars serving alcohol beverages ! That's certainly a "plus" for this lovely - and recently extended - casino.
The staff at the lobby was courteous and fast. No problem. Our room was located on the first floor, but no noises from the adjacent rooms or the room upstairs. We had a view on the little plaza with the shops, which was nice. We ate at the restaurant each morning, the buffet was pretty much the same every day but was very good, and the staff very friendly. A warm hello each morning, and they did remember we like to drink a lot of coffee so they were always there to fill up our mugs.
The room was clean and the beds pretty much comfortable. Last time we had stayed there, three years ago, some of our things had been stolen (a new sweater and a perfume) certainly during the time where the room-maid did clean our room. We had written a complain with the manager, that was at the end of our holidays. Back in France, we waited for a response but none came. We heard the manager was now a new one. We sent her a e-mail and got a very friendly response with a voucher (discount) to use on a future stay at a Best Western.
This summer, we have had none problem of this sort. So we're glad we had decided to trust this hotel again. Because it's such a friendly hotel in such a gorgeous area. We can't wait to be back !
- Official Description (provided by the hotel):
- Nestled in the heart of the Cherokee Indian Reservation the Great Smokies Inn is less than a half mile drive to the entrance of The Great Smoky Mountains National Park and the Blue Ridge Parkway,also less than 3 miles from Harrah's Cherokee Casino and many other attractions. Guests can also enjoy white water rafting and tubing in the area. Guests will enjoy free wireless internet, an outdoor pool and business center. Spacious rooms with a choice of one king bed or two queen beds, in-room hairdryer, free local calls, iron and board and microwave and refrigerators in all rooms. ... more less
- Reservation Options:
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