When we walked into the door we were greeted by something that smelled like burnt rubber and man-sweat. The room that they gave us was no better. It was completely filthy and wasn't cleaned from the last guests. We had to hunt down the hotel clerk that eventually got us to a marginally better, albeit clean room. It was just a really terrible experience. The hotel staff was virtually non existent and when you could find them they were outside smoking or playing on their laptops. The "free breakfast" was a container of raisin bran and skim milk.The hotel looks very promising from the outside, but inside is disaster. If I could give them a lower rating, I would.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Booking.com, Priceline, Orbitz, getaroom.com, Hotwire, Cancelon and TripOnline SA so you can book your Smoky Mountain Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.