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All reviewsroom was cleantaco bella pet friendly hotelcontinental breakfaststay there againfree shuttleenjoyed our staya great place to stayfirst floorthe breakfast areacasinopetslionsmokiesharrahs
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Reviewed July 20, 2018

Very nice Staff, spacious rooms, only downside is that the room we had did not have a mini fridge or microwave, and the ice machine on the 2nd floor was out of order. Breakfast was a nice plus. And it was close to the Casino. We only stayed one night until we could get to our cabin the next day.

  • Stayed: July 2018, traveled with family
    • Sleep Quality
    • Rooms
1  Thank jwgreenesr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MicrotelCherokee, Front Office Manager at Microtel Inn & Suites by Wyndham Cherokee, responded to this reviewResponded August 11, 2018

Wow! Thank you for your feedback. We hope that you enjoyed your vacation! Please rest assured, we are currently working on getting mini fridges for all of our rooms. We are also working on getting the ice machine fixed. Thank you again for choosing our Microtel. We hope to see you again the next time you are in the area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 17, 2018 via mobile

Good place. Clean & quiet. The only thing negative was that the shuttle to the casino was not operating so, after a night of fun, some of the younger ones had to take taxis back to the hotel. But I would stay there again.

Stayed: July 2018, traveled with friends
Thank statesvillebob49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MicrotelCherokee, Front Office Manager at Microtel Inn & Suites by Wyndham Cherokee, responded to this reviewResponded August 11, 2018

Thank you for taking time to leave us your remarks. We are pleased to know that you overall enjoyed your stay.

Please rest assured that the shuttle will be back soon. Because it is a Mercedes, it is taking longer to get the parts needed than we anticipated.

We appreciate your feedback, and we hope to see you folks again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 15, 2018

Vacation with a one night detour in Cherokee to visit the casino and stayed at mycrotel. Booked hotel online through Wyndham and was very pleased with the hotel when we got there. Extremely clean and nice. Great room and nice extras. Mints on pillows, etc. Was a two min drive to the casino so great location. Breakfast is basic. You get bagels and cereal. I’ve stayed at cheaper hotels that at least offered biscuits and gravy.

  • Stayed: July 2018, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank amanda80b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MicrotelCherokee, Front Office Manager at Microtel Inn & Suites by Wyndham Cherokee, responded to this reviewResponded August 11, 2018

Thank you for taking time to review our Microtel in Cherokee, NC. We are so pleased to know that you enjoyed your stay. We hope to see you again the next time you visit the area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 5, 2018

The receptionist was rude. No microwave in room. Almost did not get a refrigerator but got the last one. Room was barely cleaned. Not mopped nor swept during our stay.sheets not changed during our stay. Mirrors not cleaned. Poor all together.

  • Stayed: June 2018, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank jingra621823
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MicrotelCherokee, Front Office Manager at Microtel Inn & Suites by Wyndham Cherokee, responded to this reviewResponded July 6, 2018

Thank You for taking time to review our Microtel. We value your feedback, as it helps us to make improvements where they are needed. We are pleased knowing that you chose our Microtel.

We are hopeful that you will choose us the next time you are in the Cherokee, NC area.

Rest assured, I will share your comments with the staff so that situations like this do not re-occur.

Thank you, again, for your feedback.

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Reviewed June 19, 2018

Stayed a week and the hotel is clean, staff is friendly and the pool is nice. The guest laundry was broken; the ice machine was broken and the breakfast is very limited. The location is great, near several restaurants, a small shopping center and quiet. I've stayed at several Microtel Inns and this was not one of their best but overall good.

  • Stayed: June 2018, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Sheila C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MicrotelCherokee, Front Office Manager at Microtel Inn & Suites by Wyndham Cherokee, responded to this reviewResponded July 6, 2018

Thank you for taking time to review our Microtel. We are pleased to know that your week stay was overall good.

We value your feedback, whether it be good or bad, as it helps us to make improvements where they are needed, and give praise when it is deserved.

Thank you again for choosing our Microtel. We hope to see you again the next time you are in the Cherokee, NC area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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