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“Not a bad room at a reasonable rate” 4 of 5 bubbles
Review of Microtel Inn & Suites by Wyndham Cherokee

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Microtel Inn & Suites by Wyndham Cherokee
Ranked #10 of 28 Hotels in Cherokee
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Not a bad room at a reasonable rate”
4 of 5 bubbles Reviewed December 26, 2012

The room was very clean and modern and the staff was helpful and polite. The only problem was the pull-out sofa bed was stained with urine. I took the linens down to the lobby and the front desk immediately apologized and brought up a cot; which was clean and she made sure there were fresh sheets and blankets with the cot as well.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank psmith61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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849 reviews from our community

Traveler rating
    277
    267
    168
    72
    65
See reviews for
255
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • Danish first
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
Demorest, Georgia, United States
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed December 10, 2012

made a rev was charged(funds held) 224.09 for a 2 night stay, a month and a half later at check in was charged 224.09 again funds withdrawn right then and hold not released was advised it would be released 3 to 6 days, never recieved the hold back, breakfast was horriable rotton food, coffee was too strong, hotel stunk smelled like dirt and ice machine broken the whole time we were there, dont waste your money, when i tryed to talk to manager monday morning she sent me to customer help line then hung up on me and my husband everytime we called. pillows were flat bed was hard, tv was big though, the service was horriable young giggling girls,payed for a jazzie room it was just a tub jets didnt work right

  • Stayed December 2012, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Amanda Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rachelbrck, Manager at Microtel Inn & Suites by Wyndham Cherokee, responded to this review, December 11, 2012
We certainly apologize that your stay was unsatisfactory. Our front desk agent confirmed that you had no complaints at check-out and were very satisfied. All transactions here are processed as authorizations at the time of check-in and a pre-authorized sale at the time of check-out. It is soley up to your financial institution how they are processed on your behalf. I personally spoke with you and your husband to try and get this issue resolved. You both were unreasonable, demanding, loud, and made several personally offensive comments. We do pride ourselves in a fun relaxed working atmosphere and I do aplogize that you found that offensive.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Cherokee hotels

BOCA RATON
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 27, 2012

We arrived the weekend after Thanksgiving and Cherokee was packed, This motel was the only one available so there we stayed, Not knowing what to expect, we were surprised to find it was very nice and met all our needs. Nice hot breakfast, good coffee and even biscuits and gravy,

  • Stayed November 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank SUZANNE G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens, Georgia, United States
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed November 18, 2012

They even have a fenced pet area in the back. I was very impressed for the amount we paid. The free shuttle service was nice and they do appreciate tips. Free continental breakfast. The only negative was the cable was pretty fuzzy. I was able to improve it some by "jiggling" it, but still bad. Overall pretty good!

  • Stayed November 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ron M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rachelbrck, Manager at Microtel Inn & Suites by Wyndham Cherokee, responded to this review, December 11, 2012
We appreciate the positive feedback. We strive to ensure that every guest has a comfortable and enjoyable experience. We did have a couple days where we had to fix cables for TV's after we upgraded to flat screens and do apologize for fuzzy screen. We certainly hope that you will stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Microtel Inn & Suites by Wyndham Cherokee

Property: Microtel Inn & Suites by Wyndham Cherokee
Address: 674 Casino Dr, Cherokee, NC 28719
Phone Number:
Location: United States > North Carolina > Cherokee
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 28 Hotels in Cherokee
Price Range (Based on Average Rates): $
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Cherokee 2*
Number of rooms: 63
Official Description (provided by the hotel):
Microtel Inn & Suites offers 63 guest rooms with queen beds,non-smoking, pet friendly, outdoor pool open seasonally. Conveniently located, walk to many area restaurants including Arby's McDonald's, Pizza Hut, Dominos, Lee Garden Chinese, and Rancho Viejo Mexican Restaurant. Free WIFI, free local and long distance calls, free deluxe Continental breakfast. In-room coffee, hairdryer, security safe and Flat Screen TV's with cable. Friday/Saturday/event/holiday complimentary casino & Bingo hall shuttle, Clean rooms and friendly staff! ... more   less 
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Also Known As:
Microtel Inn And Suites
Microtel Hotel Cherokee
Microtel Cherokee
Cherokee Microtel

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