When we arrived the gal in the evening was so nice and helpful. She got us checked in quickly with our reservation answered ALL of our questions (we had several). Told us of several things we could take our 9 yr old daughter to. Gave us extra blankets too. Our rate was very reasonable too. The only draw back was when we made our original reservation I told them we had 1 senior, 2 adults, a 9yr old and an 8 lb dog, so needed a non smoking pet friendly room- and nothing was said at the time about a pet fee. There are motels that do not charge a pet fee.I don't mind paying this fee as long as I know I am going to be paying it ahead of time. She told me it was $25.00 but since we were not originally told about it she only charged us $10.00. The next morning there was a different gal at the desk who was not nearly as friendly (actually more on the rude side). She questioned about the pet fee insisting that it was a separate fee. I understood that it was a separate fee but was not informed about it when requesting a pet room and making my reservation,which she did not seem to understand and appeared to want to argue with me about it. After we checked out she made a bee line for the back.
The motel and rooms were very clean. You could hear through the walls everything so our little watch dog wanted to bark more then he usually does, so not a great night sleep but the beds were very comfortable. They have a nice area in back to walk your pet that is in a fenced in area too. Breakfast was good and plentiful.
- Official Description (provided by the hotel):
- Microtel Inn & Suites offers 63 guest rooms with queen beds,non-smoking, pet friendly, outdoor pool open seasonally. Conveniently located, walk to many area restaurants including Arby's McDonald's, Pizza Hut, Dominos, Lee Garden Chinese, and Rancho Viejo Mexican Restaurant. Free WIFI, free local and long distance calls, free deluxe Continental breakfast. In-room coffee, hairdryer, security safe and Flat Screen TV's with cable. Friday/Saturday/event/holiday complimentary casino & Bingo hall shuttle, Clean rooms and friendly staff! ... more less
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- Also Known As:
- Microtel Inn And Suites
- Microtel Hotel Cherokee
- Microtel Cherokee
- Cherokee Microtel