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Fairfield Inn & Suites Cherokee
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Reviews (348)
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All reviewsdirectly across the streetharrah's casinofront deskroom was cleanwould stay here againfree breakfastsausage pattiesking roomindoor poolroom keyyogurtexercise rooma great place to stayeasy accessbreakfast barthe location is perfectnice stay
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197 - 202 of 348 reviews
Reviewed June 9, 2014

Nice clean room good beds easy walk to the casino across the street. The free breakfast was good. I only stayed one night so the hotel worked great to sleep at after gambling all day and night. The worst part is crossing the street very busy road.

  • Stayed: June 2014, traveled with friends
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1  Thank Tripguy91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this reviewResponded June 12, 2014

Thank you for posting a review of our hotel. We are so glad you found our hotel to be convenient, clean and accomadating . We appreciate your business and hope you will stay with us on your next visit to Cherokee.

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Reviewed June 5, 2014

Very friendly hotel staff. Just a short walk across the street to Harrah's Casino. The room was clean and the bed was very comfortable. Could have used a larger TV for the size of the room and since we were traveling would have loved to have a microwave and refrigerator in the room. But overall, I would definitely stay here again.

  • Stayed: June 2014, traveled as a couple
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Thank ljbarhop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherry B, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this reviewResponded June 8, 2014

Thank you so much for your comments about our staff and hotel. Its great to hear that you enjoyed your stay with us while in Cherokee. We do look forward to seeing you on your next visit.

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Reviewed June 2, 2014

Traveling with a group of 10 motorcycle riders, we found the Fairfield Inn in Cherokee to be a great spot to stop. The managers were extremely cordial and helpful as were the members of the staff. They all went out of their way to make us feel at home and enjoy our stay. The rooms were clean, comfortable and quiet. Being across the street from the casino is convenient for those who gamble and the local trolley is ideal for city travel. If we pass through this area again, we will stop here.

Room Tip: All rooms were good.
  • Stayed: May 2014, traveled with friends
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Thank dhandmob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly C, Director of Sales at Fairfield Inn & Suites Cherokee, responded to this reviewResponded June 5, 2014

Thanks so much for your comments about our staff and our hotel. We appreciate your business and look forward to seeing you on your next visit!

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Reviewed June 2, 2014 via mobile

We stayed a couple of nights at this hotel this past weekend. Here are my pros and cons (standard King)

Pros:
- Great staff, super helpful!
- Location is wonderful (for Cherokee). It is right across from Harrah's Casino (lots of great food)

Cons:
- Needs updating
- Walls are thin (the person walking in the room above us woke me several times)
- Breakfast isn't great
- SMALL rooms
- No fridge (you can request one)
- No microwave
- The curtains can't drown out the super bright lights shining on the building.
- VERY uncomfortable bed

Overall, I don't know if I would stay here again. I really wish Cherokee would get a decent hotel! I would even stay at Harrah's but it's always booked!

  • Stayed: June 2014
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Thank TravelBugg82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly C, Director of Sales at Fairfield Inn & Suites Cherokee, responded to this reviewResponded June 5, 2014

We're sorry to hear that you were not completely satisfied with your stay. Your feedback is very important to us and will be used in our ongoing efforts to provide each of our guests with a pleasant experience. We appreciate your business and hope that you will consider staying with us in the future.

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Reviewed May 28, 2014

Clean and super friendly staff! It is literally a two minute walk across the street to Harris Casino.
They had a nice complimentary breakfast that included coffee, bagels, fruit, eggs, and sausage. No fridge or microwave in our room . I would highly recommend staying here for a fun getaway to Cherokee!

  • Stayed: May 2014, traveled as a couple
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Thank NadineStanfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly C, Director of Sales at Fairfield Inn & Suites Cherokee, responded to this reviewResponded June 5, 2014

Thank you for taking the time to post a review of our hotel. Cleanliness and service are extremely important in the hospitality industry. We're so happy to hear that we delivered both and you were pleased with your stay. Thanks again for your comments. We value your business and look forward to seeing you again soon.

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