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“Weekday Getaway”

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Fairfield Inn & Suites Cherokee
Ranked #7 of 28 Hotels in Cherokee
Certificate of Excellence
Kennesaw, Georgia
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Weekday Getaway”
5 of 5 bubbles Reviewed October 4, 2013

This place is located right across the street from the Casino. The room was clean and the staff from friendly. Based on our time in Cherokee, this is one of the nicer hotels in the area. We had a great trip.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lastvisit2OR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly C, Director of Sales at Fairfield Inn & Suites Cherokee, responded to this review, October 8, 2013
Thank you for taking the time to review our hotel. We take pride in our hotel and the services that we provide. We're so glad to hear that you enjoyed your stay and look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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311 reviews from our community

Traveler rating
    123
    105
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    22
    11
See reviews for
64
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • Any
English first
florida
Level Contributor
102 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed September 30, 2013

This hotel is located across from the Harrah casino will a walk way to the gaming entrance. No sure of the cost
of a room in the Casino but the Fairfield is reasonable and very clean with free parking. I would stay here again.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jpb56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly C, Director of Sales at Fairfield Inn & Suites Cherokee, responded to this review, October 8, 2013
Thank you for posting a review of our hotel. We appreciate your business and look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed September 27, 2013

We choose to stay at the Fairfield Inn based on location and reccommendation of friends who had previously stayed at the Fairfield Inn. The staff was helpful and friendly. We had a non smoking room with a comfortable king size bed.
The breakfast was good and dining room was large enough to handle a large crowd.
The Casino was across the street. Was closer to walk across the street than parking in the Casino parking lot.
Will definitely plan to stay at the Fairfield Inn and Suites the next time we go to Cherokee.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank readysetgonc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly C, Director of Sales at Fairfield Inn & Suites Cherokee, responded to this review, October 3, 2013
Thank you for your comments. We're so happy to hear that your friends recommended our hotel to you and that you enjoyed your stay. We look forward to seeing you on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seymour, Tennessee, United States
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed September 26, 2013

Unbelievable!! Stayed in room 311 on September 18th and woke up with legs covered in bedbug bites. Sent an email to corporate Marriott and they responded quickly and said I would be contacted by the local folks in Cherokee. I did get an email which basically called me a liar. It was very abrupt and said that room 311 had been checked and was bug free!!! So I guess I was imagining all these bug bites!! Marriott is a respectable chain and this hotel does not deserve to be called a Marriott property!!!! Steer clear and definitely stay out of room 311!!!!!

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Becky L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly C, Director of Sales at Fairfield Inn & Suites Cherokee, responded to this review, October 3, 2013
We are so sorry you felt our letter addressing your concern was abrupt. As mentioned, your comments and concerns were very important to us and as a result we requested an immediate professional inspection of your room for any evidence of insect activity. Our regularly scheduled inspections take place around the beginning of each month. We had them return following your visit on the 18th in specific response to your concern. While your photos definitely show three bug bites on your right leg we have been unable to locate a source within the hotel that might be responsible for them. Again, thank you for taking the time to alert us of a possible issue. We very much appreciate your input and your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed September 14, 2013 via mobile

We couldn't get a room at Harrahs so had to stay here. The front desk clerk was extremely rude and sarcastic. The mattresses must have been 15 years old because they had no support. There's a smell to the entire 2nd floor. This is not what I expect from a Fairfield.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mmrudnick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simpsonville, South Carolina
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed August 21, 2013

We enjoyed this location because it is directly across from the casino. This hotel also looks like it has been newly renovated and we enjoyed staying here. We plan to stay here when we come back to visit the Casino and also the Smokey Mountain Parks. I would recommend this location for anyone that is interested in visiting Cherokee.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rslindemer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
110 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 bubbles Reviewed August 19, 2013

Harrah's hotel was booked every weekend till. . .so we tried the Fairfield inn and suites

Clean, comfortable, quiet room. A bit tired, but they are working on the upkeep. Had a tile that was loose in the bathroom, and a few tiles that looked like they were about ready to come loose near the whirlpool tub in the bathroom. (We upgraded to the whirlpool suite) A few spots where the wallpaper was coming loose. But they had what really matters to me a comfortable bed, a clean room and quiet, no loud traffic or other noise and I was able to cool down the room even in the heat of the summer.

The continental breakfast is the usual fare, with a few extras, eggs and sausages. It has the usual waffle maker, and yogurt, juice cereal, etc.

Its right across the street from Harrah's, but you should walk to the crosswalk, which means a bit of a walk over uneven grass, it's not too far of a walk though. the street is really busy on the weekends with non stop flow of traffic. so using the cross walk is safer.

Just wish it had room service - can't have everything though.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CO_Photographer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Cherokee

Property: Fairfield Inn & Suites Cherokee
Address: 568 Paint Town Rd, Casino District, Cherokee, NC 28719-8304
Phone Number:
Location: United States > North Carolina > North Carolina Mountains > Cherokee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 28 Hotels in Cherokee
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Cherokee 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Fairfield Inn & Suites Cherokee Hotel Cherokee
Fairfield Inn And Suites Cherokee
Fairfield Inn Cherokee
Fairfield Cherokee
Cherokee Fairfield Inn
Fairfield Inn Hotel Cherokee

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