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Harrah's Cherokee Hotel
Ranked #2 of 28 Hotels in Cherokee
Certificate of Excellence
GreenLeadersSilver level
Reviewed January 16, 2011

Slots too tight! Beds uncomfortable! Rooms could be cleaner! Paula Deans resturant was not good at all! Staff only caters to sever star members! I am a diamond member! My room was free so the value was good. Requested smoking room, was put in a nonsmoking room. Will not be returning. Taking my business south, to Mississippi and the gulf!

Anita Hawley

  • Stayed: January 2011, traveled with family
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Thank hawley1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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16,774 - 16,780 of 17,063 reviews

Reviewed January 16, 2011

The trip was far from profitable, but the stay was nice. Room was in Soco Tower in a "premium room". Not sure what "premium" entailed, though the room did have a large plasma tv with HD service and a great whirlpool jet tub. Would highly recommend--the renovations on the property, though ongoing, are impressive.

  • Stayed: January 2011, traveled with friends
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Thank bimbam323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 16, 2011

Paula Deans was a big disappointment, the casino food choices were awful. I can't wait until the food court opens it is needed in a big way. I really can not recommend staying here until they get this sorted out!

  • Stayed: January 2011, traveled as a couple
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Thank buzz1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 15, 2011

everything was great ,room was great new tower,won soom ,but paula deans need some help not enough food on buffet,food was good

  • Stayed: January 2011, traveled as a couple
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Thank catbirdBailey_n_c_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 11, 2011

room had not been cleaned so they moved me to another room and it was just as nasty.food was the worst than any fast food you could go and eat ,AND FORGET ABOUT WINNING

  • Stayed: December 2010, traveled with family
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Thank Teresa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 9, 2011

I am disabled, my room was free and it served our party of three just fine,one kingsize bed and a couch/sofa. We had to change rooms and the staff already moved our luggage within minutes. No matter what our problem was everyone tried to help,no matter what their function was. I am going back for 2 days that was compted at the end of January. Oh, the breakfast buffet was great ,they had a sous chef carving the meat, because he saw me carrying a cane he carried my plate to my table immediately.
I recommend the casino 100%, I live in sevierville, so it takes me about 90 minutes to go thru the park, the views are breathtaking.

  • Stayed: September 2010, traveled with family
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Thank jljoekool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 9, 2011

We were very disappointed with the new Paula Deen restaurant, after enjoying her place in Tunica so much. The buffet was very ordinary, except for the pasta bar. The menu was good, but service and food quality was poor...food was overcooked and cold by the time we got it. Was told by a wait staffer that the kitchen is too small to handle the number of tables, plus the room service it has to support. Seating is being limited below capacity and they still can't keep up.

  • Stayed: January 2011, traveled with family
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2  Thank TnShug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Harrah's Cherokee Hotel

Address: 777 Casino Drive, Cherokee, NC 28719-9761
Phone Number:
Location: United States > North Carolina > North Carolina Mountains > Cherokee
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Cherokee
#1 Green Hotel in Cherokee
#1 Romantic Hotel in Cherokee
Price Range: $100 - $558 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Harrah's Cherokee Hotel 4*
Number of rooms: 1108
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Also Known As:
Cherokee Harrahs
Harrahs Cherokee Hotel
Harrah's Cherokee
Harrahs Cherokee Nc
Harrahs Casino Cherokee Nc
Harrahs Hotel Cherokee Nc
Harrahs Cherokee Casino Hotel

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