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“Pleasantly surprised!”

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Harrah's Cherokee Casino Resort
Ranked #2 of 28 Hotels in Cherokee
Certificate of Excellence
GreenLeadersSilver level
Raleigh, North Carolina
Level 5 Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Pleasantly surprised!”
Reviewed August 5, 2014

I have been to Cherokee in the past as a child on trips with my parents but had never been to the Hotel and Casino. I was expecting a cheesy gambling hotel with bare bones furnishings. I was surprised and pleased at the quality of the rooms, the hotel, the pleasantness of all the people we met at the hotel and the casino. The rooms in the hotel are large, nicely furnished and very clean. Others who have never been there and expect few amenities in this out of the way location will be pleased to hear that there is both a Brio and a Ruth's Chris onsite. The deals at the Casino were all very friendly. I had heard the Casino started out with only slots but they now have all of the card and other table games. I plan to return.

  • Stayed July 2014, traveled with friends
    • Location
    • Rooms
    • Service
Helpful?
2 Thank bonvivantnc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (4,248)
Date | Rating
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English first
Lake Toxaway, North Carolina
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 5, 2014

This time it wasn't fun. They are renovating rooms on 4th floor of Soco tower. We had a room next to a room they were working in. The banging, drilling, etc at 3am were unreal. You open the door and dust covered us. We both have chronic bronchitis and ashma. So no sleep. So make sure if go to Harrahs that they don't book your hotel room close to the renovation. And if you are disabled, the floor covering in the rooms that are renovated is slick. It's easy to fall on.

Room Tip: Make sure to get a room AWAY from the renovating
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Green Features: This hotel has always been excellent, until now. .We love the jacuzzi tubs. And the service.
  • Stayed August 2014, traveled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
5 Thank Cindy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trivoli
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 5, 2014

Love how everything was decorated to blend in with nature. The views from the room was outstanding....loved looking at the mountains in the morning light. I would go back in a heart beat. Everyone so friendly and helpful.

Room Tip: Get a top floor, the view was outstanding. Looking out at the mountains...WOW!
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Green Features: Didn't see recycling but didn't look to hard either.
  • Stayed July 2014, traveled with friends
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Trish D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntington, West Virginia
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed August 2, 2014 via mobile

Stay was free do to my play at Horseshoe Southern Indiana so that's always great. Self check in and out was a breeze and everything on property was easy to find. The restaurants are very nice with lots of options for every taste but very expensive. The food court was a great option for us. Hotel staff that I came in contact with were very friendly and nice. The only down side was that I was in a smoking room but could never get an ashtray.

Stayed July 2014, traveled with family
Helpful?
1 Thank John E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenville, South Carolina
Level 5 Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed August 1, 2014 via mobile


Hotel:

I have been coming to Harrah's Cherokee, NC since 2012. I have been very fortunate to have always stayed at the main casino hotel. Thanks to having friends who are Seven Stars players and I'm also a Seven Stars player. So far, I've only had to stay off the main property twice. Once at the Baymont on Monday, December 30,2012 and once at the Chestnut Tree Inn from July 18-20. Apparently, this property has the highest number of Seven Stars players and there are players with a higher tier score than me and they got to stay at the main property.

I have stayed at the Creek Tower. The street view are the even # rooms while the casino view are the odd # rooms. The suites are the corner rooms. The regular rooms do not have a microwave but you can request one from housekeeping. Both the King and Queen Rooms have sleeper sofas in them.

I haven't stated at the Mountain Tower but if you want to have the POOL view then that's a good place. There's an outdoor and indoor pool. There's also a spa and fitness center on the 1st Floor.

I prefer the Soco Tower. These rooms were recently remodeled plus my kids like the jacuzzi tub. The King Room has a sleeper sofa while the Queen Room doesn't. The street view are the even # rooms while the casino view are the odd # rooms. These rooms do not have a microwave but you can request one from housekeeping.

There has been a few times where there's a little dust floating around but that's not a deal breaker for me.

There's been a few times where I can smell smoke in a non-smoking room and after I call housekeeping, they would bring an ozone machine to clear out the smoke.

The front staff such as Miss Nancy and Miss Lesa know me by name and knows my preference that's a plus.

Restaurants:
There's a Starbucks here ( but it's not a "full" Starbucks ).
Breakfast - Selu Garden or Chef Stag for brunch on the weekend
Lunch - Brio's, the Food Court or Chef Stag
Dinner - Brio's, Chef Stage, The Noodle Bar or Ruth Chris

Casino:
You'll need to get use to the smoke but there's a non-smoking area.


Stayed August 2014, traveled with family
Helpful?
6 Thank Kay P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waxhaw
Level 5 Contributor
73 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed July 30, 2014

We are 3 hours away and we enjoyed a nice couple of days in the mountains. The casino is great but don't expect a great payday. Machines are tight, and if you want to get on a $5 blackjack table, your wait time could be up to an hour. Plus $10 tables are far and few between. And it is cold, so plan on dressing warm. It was still fun and the hotel is nice and clean. We liked the creek side, it's newer. The buffet is ok we like Bravo, sitting at the bar, and John-Like, Tristan are the best bartenders around. Sign up for total rewards, it can eventually get some rewards. There isn't a lot to do, some antiquing in Franklin, NC and good golfing near by.

  • Stayed June 2014, traveled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank stephanie h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Augustine, Florida
Level 4 Contributor
44 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed July 29, 2014

The Hotel is beautiful and the Casino is a smoke filled....If you want to enjoy yourself, eat at the Buffet, a bit expensive, but the food is good. It cost us 65.00 without a tip and I felt that it was a bit pricey but so is gambling...Like many casinos on a reservation the pay outs are slim to none but it's the adrenaline rush that makes us make a donation...LOL...enjoy..life is too short.

Green Features: Go and enjoy - it's a beautiful casino and hotel....
  • Stayed July 2014, traveled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank Maureen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Harrah's Cherokee Casino Resort

Property: Harrah's Cherokee Casino Resort
Address: 777 Casino Drive, Cherokee, NC 28719-9761
Phone Number:
Location: United States > North Carolina > North Carolina Mountains > Cherokee
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Cherokee
#1 Family Hotel in Cherokee
#1 Romantic Hotel in Cherokee
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Harrah's Cherokee Casino Resort 4*
Number of rooms: 1108
Reservation Options:
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Also Known As:
Cherokee Harrahs
Harrahs Cherokee Hotel
Harrah's Cherokee
Harrahs Cherokee Nc
Harrahs Casino Cherokee Nc
Harrahs Hotel Cherokee Nc
Harrahs Cherokee Casino Hotel

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