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All reviewsfront deskcontinental breakfastroom was cleangreat smoky mountain national parkquiet locationyogurtwould definitely stay here againgreat place to staynice hotelenjoyed our staythe breakfast areastaff was very friendly and helpfulnice stayshort driveharrah's casinoking bedwe've stayed
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Reviewed August 15, 2018

Hotel is new and staff are wonderful with plant of parking space and nice landscaping But unfortunately, it ends there.Room: Dark and small, with shower that has no pressure, its more like a drip than a shower. There is no safe in the room and the bed is hard that i had back problem every morning TV in the room is limited to few channels and and very limited. Cell phone Coverage: Forget it. Very poor coverage. It's more of the hotel location than anything else. However, hotel could install small booster to help.Internet: the same. very poor connectionBreakfast: That is entirely a Joke. Couple of muffin, beagles and premade waffles is not breakfast. Its insult to guests. Cost: I paid more than a friend whom stayed somewhere else and paid less with better accommodations.

  • Stayed: August 2018, traveled solo
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Review collected in partnership with this hotel
Thank frraji
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 14, 2018

After staying there for 7 days I thought I would need one more night due to advancing in a WSOP tournament so I asked the lady to please hold room just in case. (no problem, we have 37 empty rooms) I didn't use the room that extra day, didn't need to, was charged anyway. Bad business!!!

Stayed: August 2018
1  Thank Szkolnicki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 10, 2018

Terrific hotel at a great value. Rooms were extremely clean and staff was very friendly. Decided to stay here after reading the reviews and glad I did. Would highly recommend this hotel to others and will certainly be staying here again in the future. Keep up the good work Baymont!

  • Stayed: August 2018, traveled with family
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Review collected in partnership with this hotel
Thank 127ryan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2018

Not many updated choices in the Smoky Mountains. This is relatively a new property. It is clean and basic. Not thrills here for sure. The bed was hard for my taste. The breakfast is very basic. The staff was friendly but overly seeking to be helpful. The property is well landscaped with a very small pool. This is just a basic overnight stay hotel that is clean. That was all that I needed for the night. Location is acceptable in regards to other attractions in the area. Cherokee is a nice place to visit for a couple of days. Good place to relax and reboot. I very much appreciate the National Park system and the work they do to provide and upkeep the many parks along the parkway.

Room Tip: I choose the 3 floor to stay away from the road noise. Bathrooms are small. Refig. is a good size for a hotel.
  • Stayed: July 2018, traveled with family
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Thank Michael A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2018

Hotel is very close to the entrance to the Great Smoky Mountains National Park (which is why we chose it). Hotel is clean and quiet. Front desk staff is super helpful and friendly. Elevator is quite scary - it jerks, makes noise, and moves slow. Room was clean and comfortable. Sink is located outside of the bathroom. Air conditioner was a little noisy, but it kept the room cool. Television stations are very limited for evening viewing. Breakfast was a continental breakfast, but it was enough, and the breakfast area was clean.

  • Stayed: July 2018, traveled with family
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Thank rob24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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