It was a very nice hotel and staff was very pleasant. We had forgot our house and car keys and they wouldn't send them C.O.D because they got burnt in the past (undertstandable). What I didn't like is that I sent them a check for the amount they told me and it was more than what it cost to send them. I did not get my change back and when called to inquire about it, the Manager is and has been avoiding me and never returned my call. I did get my keys though and next time I will check all drawers before we leave. Staff and room I was very pleased with. Management???
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- Also Known As:
- Baymont Inn Cherokee / Smoky Mountains Hotel Cherokee
- Baymont Inn Smoky Mountains
- Cherokee Baymont Inn