We checked into the Sleep-Inn in Cherokee N.C. expecting the great service we would receive from a Choice Hotel. We were offered a large discount if we paid by Cash. We asked about WiFi Internet access in the rooms, and were told that it was available. After getting settled in and a lot of trouble shooting, we found that there was no internet access in the room. The Assistant Manager, who claimed to be the Manager, said we could obtain internet access in the lobby. We asked for a refund and were rudely refused. We went back to the room and phoned Choice Hotels, to find that the Sleep-Inn in Cherokee was no longer a part of Choice Hotels.
We filed a police report, and left. There were a number of rooms in the Inn with open doors, where the rooms appeared dirty and the laundry was not changed. The motel appeared to be a hangout for the assistant manager and her teenage to young twenty’s friends.
We feel that Choice Hotels should not allow motels that have dropped from their nationwide chain to represent themselves as members. In this case the motel contained the Sleep-Inn signs, and Choice Hotels materials in the rooms, and the room keys were from Comfort Inn.
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- Also Known As:
- Cherokee Sleep Inn