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“Will Never Return”
3 of 5 bubbles Review of Cherokee Lodge

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Cherokee Lodge
Ranked #17 of 28 Hotels in Cherokee
new jersey
Level Contributor
87 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Will Never Return”
Reviewed July 26, 2011

Stayed here the night before traveling the Blue Ridge Parkway. Have been to Cherokee many times before, but since it was a Saturday night in July, made a reservation. Big mistake, as there were vacancies in several other hotels, some of which we frequented on previous occasions. On arrival, the girl at the front desk displayed an indifferent attitude. We checked in ,and were given an itemized list of items in the room with a dollar amount. It stated that guests have previously wanted to "purchase" items in the room(tv, iron, do not disturb sign, ash tray,coffee maker,linens,etc.) You get the idea! If anything was "missing", your credit card would be charged! We travel across country from NJ to AZ every year and stay in many hotels enroute. Have NEVER experienced this before. On checkout, we told the manager we wanted our room checked since we did not want to receive an additional charge, his response was that these are tough times, and people do take things. Will NEVER stay here again!!!!!

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank whitedogsmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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114 reviews from our community

Traveler rating
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    18
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    12
See reviews for
31
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5
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • Any
English first
Stafford, Virginia
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 26, 2011

My friend and I love to visit Harrah's and they comped us 3 nights at the Casino Hotel, but we wanted to come a day early, so they only had Cherokee Lodge available so they comped us Saturday night there. We were skeptical at first because we knew some of the lodging were older places, but some of the reviews were good and the web site was informative, so we decided to stay. We were pleasantly surprised at how clean the rooms were and you tell they had really done some updating. Our stay was very pleasant and we would stay there again if the opportunity arose.

Room Tip: We stayed on the front side where the office is on the 2nd floor, and it was fine. The rooms were p...
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  • Stayed July 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank debbie33151
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peach Bottom, Pennsylvania
2 reviews
Reviewed August 6, 2010

our stay was fine for 3 nights but our 4th night was a joke. on the fourth night our room was not touched. no clean towels and the bed was not touched.

  • Stayed July 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bobby076
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Tennessee
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed July 14, 2010

The one bright spot, we there only for one night. This motel is old. It was clean but everything was old, did'nt work. The desk clerk was young and rude. The motel was 100.00a night because it is peak season. The overall experience was unpleasant and the room prices were horrible. For the same money you can stay at a much nicer, newer motel.

  • Stayed June 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AIGboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Cherokee hotels

North Carolina
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed May 16, 2010

Stayed here for 2 comp nights from Harrah's. Hotel was very clean and room was plenty big. Was in a very good area, quiet and pleasant. Conveniently located to several restaurants and a gas station next door. Hotel staff was very nice also.

  • Stayed May 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Wanda1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 23, 2010

We stayed at this lodge in November 2009 and when we decided to take our vacation in April 2010, we wanted to stay there again. The staff was wonderful. When we paid for our room there was an issue where a "Casino" guest "decided" to stay another night. This person tried to keep the room without paying by checking out but coming back without notifying front desk and telling the maid that they had. Due to this, we were allowed to stay in the Suite which for us was very nice.

  • Stayed April 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RepeatCustomer41980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 20, 2010

After reading the reviews online I was really worried about how my stay at Cherokee Lodge would turn out. I had recieved free acomodations from Harrahs and had decided I would only stay one night if it was as bad as the reviews. I loved it the rooms are nice and spacious. They were also clean. You can walk to a little shopping area and there are lots of resturants nearby. Oh and by the way I am sending this from the lodges free wi-fi which I had read they didn't have. I will definatly return here even when I don't have a complimentary room. The staff were really nice and helpful and the stay was a great experince.,

  • Stayed March 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SouthCarolinaHappy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cherokee Lodge

Property: Cherokee Lodge
Address: 1593 Acquoni Rd, Cherokee, NC 28719-6477
Phone Number:
Location: United States > North Carolina > North Carolina Mountains > Cherokee
Amenities:
Casino and Gambling Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 28 Hotels in Cherokee
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Cherokee Lodge 2.5*
Number of rooms: 66
Official Description (provided by the hotel):
The Cherokee Lodge is located on the Cherokee Reservation less than two miles from the Great Smoky Mountains National Park.We are only 2.5 Miles to Harrah's Cherokee. It is within walking distance to area shopping and restaurants. All rooms have a refrigerator for your convenience. Smoking,Non-Smoking and Handicap accessible rooms are available. Standard rooms are available with either 1 King size bed or 2 Queen size beds. Some Pet Friendly rooms are available. We have Deluxe rooms available that are twice the size of our Standard rooms, with 2 Queen size beds, your own Private Balcony, Refrigerator, Microwave and expanded seating area. Tubing and fishing are allowed on our property! ... more   less 
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Also Known As:
Cherokee Hotel Cherokee

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