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“Overall Nice Hotel”

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DoubleTree by Hilton Charlotte Airport
Ranked #63 of 178 Hotels in Charlotte
Suffield, Connecticut
Level Contributor
314 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
“Overall Nice Hotel”
Reviewed August 6, 2013

Stayed here for business in July. Overall a very pleasant stay. The staff was nice the breakfast buffet was good with plenty of stuff to pick from. The hotel is convenient to the airport and the number of businesses in the area. The room were nicely appointed. I would stay here again. As always the cookies are good.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Red-Barchetta2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen S, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review, August 19, 2013
Dear Red Barchetta 2011,
Thank you so much for staying at our hotel and for posting your comments. We are thrilled that you enjoyed our hotel, restaurant and location. We hope to see you again if your travels bring you back to Charlotte.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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633 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
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English first
Sedona, Arizona
Level Contributor
89 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed August 6, 2013

We stayed at this hotel, as downtown Charlotte hotels were fully booked. So it is a little of a drive, but we got a really good price, and as Honor Members free wifi and breakfast. Staff were all pleasant and would stay here again if we were using the airport or downtown was unavailable.

Room Tip: Having a room overlook the pool area courtyard is great.
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank amanda34680
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen S, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review, August 19, 2013
Dear Amanda 34680,
Thank you for staying at our hotel during your recent visit to the area. I am happy that we were a good alternative to staying in the uptown area. As you mentioned, we are a quick drive to the uptown area with easy access. Enjoy the rest of the summer and we hope to see you again soon.
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1 review
Reviewed August 1, 2013

Stayed at this hotel in July 2013. Was there for a family reunion. My room smelled like mold. They exchanged it. No free wifi and no continental breakfast. For the price I would never stay here again. I have stayed at hotels cheaper and had better amenities and a free breakfast.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Turner L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen S, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review, August 3, 2013
Dear TurnerL,
Thank you for staying at our hotel and for taking the time to express your opinion regarding your recent visit. We apologize that your stay was not up to your expectations. Please know that we utilize reviews such as yours as a tool to improve upon our services and property. In an effort to keep our cost competitive with other properties, we do consider complimentary features that not all guests prefer. Thanks again and we hope to see you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mount Pleasant, South Carolina
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 26, 2013

Our stay to this hotel was very pleasant. I enjoyed being pampered by the breaksfast staff. The food was A +. It was never crowed and a cozy place to dine. I must admit, my sons enjoyed the pool..they were the only one in there, so it was great! The King Suite was small compared to actual web pictures. The elevator was very hot and rooms were too close together. Overall, good stay... I will visit Double tree again!

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank JPE54354
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen S, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review, August 3, 2013
Dear JPE54354,
Thank you for staying at our hotel during your recent visit to Charlotte. We are thrilled that you enjoyed our breakfast and staff, along with our pool. We appreciate your positive comments and will use all comments to improve upon our property. We hope you enjoy the remainder of the summer and hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Memphis, United States
1 review
Reviewed July 25, 2013

I stayed at this location for three days. And have a wonderful time the location was perfect and the staff was friendly and warm. The Saturday morning the front desk person Dee I think was her name was very accomadating. The saturday morning housekeeper was outstanding

  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen S, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review, August 3, 2013
Dear JonR,
Thank you so much for staying at our hotel and for such nice comments regarding our team.. We will certainly share your comments with each department. Thanks again and we hope that you will be back in Charlotte soon and we will be your first choice for hotel accommodations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aiken, South Carolina, United States
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 25, 2013

My husband and I stayed here for the weekend. The front desk was very nice and check-in only took a few minutes. Friday evening we went into downtown Charlotte - only a 15 minute drive - for dinner. On Saturday we went to Carowinds for the day - again only a 15 minute drive. We were very happy with the location being so close to both. The noise level was a little loud - anytime a guest staying in the same hallway opened/closed their door we heard it and the hotel's location in proximity to the airport also made it so that you heard airplanes anytime they left or landed. For light sleepers, this may cause a problem. Otherwise, not a big deal! Overall, we were very happy with our choice.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Ashton R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen S, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review, August 19, 2013
Dear Ashton R,
Thank you for staying at our hotel and for your comments. Our central location does make it easy to go uptown or to Carowinds, so I am happy that you too, found it convenient. I will certainly relay your positive comments to our front desk team, as they enjoy hearing kind words.
Thanks again for your visit and we hope to serve you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 15, 2013

This was a quiet property located in an area that was easily accessible to the interstate and near the airport. The property was very clean and the had a great staff. Breakfast was super with a variety of options. Some items were cooked to order and very good service/

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Jerry R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen S, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review, August 3, 2013
Dear Jerry R,
Thank you for your recent stay and for such wonderful comments regarding our staff, food, cleanliness and location. We try to make each guest have a positive experience and we are glad that we succeeded in all areas for you. Thanks again and we hope to see you the next time you are in Charlotte.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Charlotte Airport

Property: DoubleTree by Hilton Charlotte Airport
Address: 2600 Yorkmont Rd, Charlotte, NC 28208-7366
Phone Number:
Location: United States > North Carolina > Charlotte
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#49 Romantic Hotel in Charlotte
#51 Family Hotel in Charlotte
#62 Business Hotel in Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Charlotte Airport 3.5*
Number of rooms: 173
Official Description (provided by the hotel):
The DoubleTree by Hilton Charlotte Airport is just moments from the Charlotte Douglas International Airport (CLT) and welcomes you with thoughtfully appointed room accommodations and convenient amenities and services including our complimentary 24 hour airport shuttle service to and from the hotel. Our Charlotte, NC hotel is conveniently located close to Downtown, local sports venues, area businesses, shopping, museums and other Charlotte attractions. Enjoy the world famous WARM DoubleTree cookie upon arrival. We also boast a full service restaurant and lounge, and room service is available for breakfast, lunch and dinner. ... more   less 
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Also Known As:
Doubletree Charlotte
Charlotte Doubletree

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