We came into town to have a family holiday visit and needed a place to stay overnight. I used Priceline to find a hotel room bidding $50 for the night for a 3 or 4 star hotel [which after fees and taxes ended up being $68] in the areas of Southpark and Executive Park. I could not get acceptance until I included the airport area, then the Doubletree Charlotte Airport was my prize. The pictures looked fairly nice and it wasn't too hard to find, however, I will never stay here again and I will be cautious using Priceline in the future.
When we arrived at the hotel it was around 11 pm. The two honey badgers at the front desk checked us in with a bored nonchalance and handed us two packages with our warm welcome cookies. The lobby was nondescript and smelled faintly of cigarette smoke. We were given a key to a king room on the first floor and headed around the corner and down the hall to look for it. On the way, we passed a group of college-aged guys loudly commenting on how "this place smells like a nursing home." I disagreed at that point, thinking, "actually it smells like a bar." As we walked down the 100 hall, the smell of smoke was incredibly strong. Apparently this hotel prides itself on a large number of smoking rooms and they have located, at least on this hall, the smoking and non-smoking rooms on the very same hall- I know, brilliant, right?
When we entered our room there was temporary relief from the smoke smell that was so strong in the hall, that was only temporary however, and we realized that there was no escaping the smell of smoke in this hotel, at least not on the first floor. Well, actually, that is not true since you could escape the smell of smoke by placing your face into the sheets or pillows on the bed but then you were confronted with the smell the guys in the hall had talked of since the linens did have the odor of nursing home. So, the choices were basically 'bar' or 'nursing home.' Room 145 was standard Hilton family fare, only scruffier and smellier. The chair in the corner was ratty and torn with stuffing coming out and stray threads hanging here and there. There was a large stain on the carpet [probably chocolate because those cookies were oozing chocolate that got all over our hands]. Behind the sheers we could see the courtyard and pool area well lit by floodlights positioned on the ground and pointed toward our room. When we went to close the heavier lined drapes we found they were not designed to pull over the sheers and were only decorative side drapes. This was disturbing, because if we could see out into the courtyard, certainly someone out there could see in. Also, once we turned off the lights and went to bed the room was flooded with unnatural and jarring light.
In closing, our sleep was not optimal and was interrupted by glaring light and sinus issues exacerbated by all of the smoke in this hotel. DO NOT STAY HERE IF YOU DO NOT LIKE THE SMELL OF CIGARETTE SMOKE! Overall, we had a good rate but did not get a great night's sleep.
- Official Description (provided by the hotel):
- The DoubleTree by Hilton Charlotte Airport is just moments from the Charlotte Douglas International Airport (CLT) and welcomes you with thoughtfully appointed room accommodations and convenient amenities and services including our complimentary 24 hour airport shuttle service to and from the hotel. Our Charlotte, NC hotel is conveniently located close to Downtown, local sports venues, area businesses, shopping, museums and other Charlotte attractions. Enjoy the world famous WARM DoubleTree cookie upon arrival. We also boast a full service restaurant and lounge, and room service is available for breakfast, lunch and dinner. ... more less
- Reservation Options:
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- Also Known As:
- Doubletree Charlotte
- Charlotte Doubletree