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Super 8 Charlotte University
Ranked #130 of 178 Hotels in Charlotte
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216 reviews from our community

Traveler rating
    41
    41
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    37
    55
See reviews for
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Spanish first
  • Any
English first
MAPLEWOOD
Level Contributor
3 reviews
3 hotel reviews
Reviewed October 19, 2012

The hotel clerk(women) who took over in the morning of Oct 17, 2012 (when i checked out) failed to honor an extra stay charge of $10.00 which was given to me by the night clerk(guy) and i have a copy of the receipt. Also promise to me on the day i reserved the room when i called the hotel after the room was reserved..
I only wanted to stay up to 3pm however the morning hotel clerk (woman) wanted to charge me for a full day stay. I did not accept her offer because i was promised and charged $10.00 by the staff.
The morning clerk(clerk) said to me that i look familiar, i told her that i always reserve my room at super 8 that's why i look familiar to you.
How come your employees have inconsistent policies, which is the main reason why i may not consider coming back!

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank VICTOR J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed October 19, 2012

Beds were uncomfotable and pillows cheap and lumpy. Room not cleaned regularly .
Location pretty good

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SILER CITY
1 review
Reviewed October 19, 2012

The check in took to long but to make up for it, we where able to stay a short time after check out. The ladies behind the counter, where very nice and helpful. One thing that would help, is if someone needs a late check out, say an hour later, and lets the hotel know they shouldn't be charged $10 more. The location was nice and it was very quiet
where we where, thanks so much for that. The breakfast was good, maybe some more
varieties of cereals would be good, but other that that is was good. Finally, have more pillows in room. Thanks again!!!!

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank BRENT E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed September 30, 2012 via mobile

I agree with the last Review. I stayed for 3 nights and i was able to meet 4 of the front desk clerks, only one worth speaking on. Stephanie. This young lady really puts the "SUPER" in super 8. My wife and i was impressed with her professionalism. She spoke well, Greeted us properly and was always smiling. She was outstanding!! & The area was central to everything!! She even recommended a few places downtown that we loved! I called to personally thank her for making our stay so pleasant, she humbly replied "ITS MY PLEASURE". SUPER 8 gets a thumbs up and they get my business again!! Thanks!!

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank white1760
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed September 22, 2012

going in, i didn't know what to expect. But when i walked in, i was greeted by a young lady who was so nice. If i had any doubt about staying, i didnt anymore!! She was so sweet!! Her name was stephanie. She is very professional! She dress nice, looks nice, and she is very welcoming! After checking in, i was able to relax and sleep like a baby. There was a continental breakfast in the morning too. I would definitely stay again! Especially if im greeted by the same warming person!

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank itrips1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8uncc, General Manager at Super 8 Charlotte University, responded to this review, September 26, 2012
Thank you for staying with us. We are glad you enjoy your stay at our hotel. We will congratulate Ms. Stephanie for her wonderful job.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Charlotte University

Property: Super 8 Charlotte University
Address: 5100 Equipment Dr, I-85 North or South Exit 41, Charlotte, NC 28269-5017
Phone Number:
Location: United States > North Carolina > Charlotte
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #130 of 178 Hotels in Charlotte
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Charlotte University 2*
Number of rooms: 79
Reservation Options:
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Also Known As:
Super 8 Charlotte
Super Eight Charlotte
Charlotte Super 8
Charlotte Super Eight

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