The staff at this hotel proved that they do not care about the guests comfort. There was construction going on at hotel which is fine but they set up to cut tile right outside my room window. They were cutting tile until about 7 pm each night. The first night I called the front desk to stop the noise and they said they would have it stopped. The cutting continued for three days never stopping before 7 pm and the last night there they started cutting at 4 am the entire time outside my window. Very poor management to allow the construction to continue to bother the guests especially after complaints. This was by far my worst stay at any Best Western. They should take the plus off the title and insert a minus. Never again would I stay there and may not even stay at a Best Western again.
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- Also Known As:
- Best Western Sterling Hotel Charlotte
- Best Western Sterling Hotel And Suites
- Best Western Charlotte
- Charlotte Best Western