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Best Western Sterling Hotel & Suites
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Reviews (480)
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All reviewslight railboiled eggsroom was cleanfree airport shuttlenorth carolinarestaurants within walking distancedowntown charlotteyogurtclose to the airportwould definitely stay here againnight's sleepfree breakfastdesk clerkchecking outnascar hall of fameconvenient locationstaff was friendly
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334 - 339 of 480 reviews
Reviewed May 11, 2014

being remodeled, no fitness room, no pool, no outside seating area,the air conditioner was loud Does have new carpet and bedding, the rooms where not the cleanest though, internet not the best either, very convenient to where i was working,

  • Stayed: May 2014, traveled on business
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Review collected in partnership with Best Western
Thank Selena T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 4, 2014

Check-in easy, room nice and clean. Staff friendly. Posted information about Best Western active offers. Breakfast was good (love the waffle maker), wait staff attentive to the buffet. I would stay there again.

  • Stayed: April 2014, traveled solo
    • Value
    • Location
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Review collected in partnership with Best Western
1  Thank Diane P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2014

Hotel staff didn't even acknowledge me. Only asked name. Fixtures in room outdated. Light bulbs bad. Etc. Location not Ideal. Wake Up call set to wrong time. shower fixtures loose. Ceiling discolored. Breakfast Items to replenished and was empty upon arrival.

  • Stayed: April 2014, traveled on business
    • Value
    • Location
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Review collected in partnership with Best Western
1  Thank Brian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2014

Went to the Biggest Loser' casting in Charlotte, didn't expect to have to spent the night. We were ask to be around in case they called us back. So we went to get something to eat and I seen the best western and we decided to go and get a room. And that was the beginning of my great time. The hotel gave us a coupon to the Restaurant we had chosen to go too. And got 20% off our bill. And the food was great and a cross the street Steakhouse I think. Well when we got back and went to our rooms we again were please to a welcoming room and had a restful night. Casting never called us, but we woke up with a mind to lose this weight anyways. GOD is good.

  • Stayed: April 2014, traveled with family
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1  Thank Candice G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sunnysingh7, General Manager at Best Western Sterling Hotel & Suites, responded to this reviewResponded April 27, 2014

Hello Candice,
Thanks for writing these kind words for our Hotel. I am glad that you had a great time while staying with us.
It's ok if the Casting Company didn't call you. There is always another chance.
Be positive and life is Good.
Thanks again for staying with us and see you in the near future again.
Sincerely,
Sunny Singh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 22, 2014

Good Hotel, Reasonable breakfast, Clean room, Easy access from the Airport. Would be nice if they ask you before putting you in a handicap access room. I am not sure why a review should have a minimum of 200 characters. It should be short and to the point.

  • Stayed: April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Dhamodharan V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sunnysingh7, General Manager at Best Western Sterling Hotel & Suites, responded to this reviewResponded April 27, 2014

Hello Mr Dhamodharan,
Thanks for taking the time out of your valued time and writing some nice things about us.
Some people just ignore this survey.
Please let us know at the front desk that you would like to get another room and not a handicap one.
Once again thanks for writing some good things about the Hotel.
Sincerely,
Sunny Singh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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