We stayed here because we were flying out of Charlotte on an early flight. We arrived on May 22, 2013 around 8:30/9pm. There was no one at the front desk. We stood there for several minutes before a gentleman came out to help us. While he was checking us in, someone called on the phone. Instead of him asking them to hold, he talked to them about hotel amenities and just pointed to places we had to sign and initial. Then handed us the keys and pointed at the room number and that was all. Very unprofessional. The room was just fine. Location was fine, but if you are looking for a place to eat, take a right out of the parking lot and go straight - lots of options down there. When we returned from dinner, we tried to go in the side entrance up the steps but no key access. So we had to walk through the lobby - again no one in the front desk, so anyone can walk off the street. After dinner we needed to get something from the car so we went out the side door closest to the car and the door on the bottom level was propped open with a towel. We moved the towel and closed the exterior door. The next morning it was propped open again - a little unsafe in my opinion. Breakfast was good with waffles, juices and danishes - yummy. We saw a lot of pilots and flight attendants staying here and thought if it is good enough for them, it is good enough for us. I would stay here again but only for one night to catch a plane.
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- Also Known As:
- Best Western Sterling Hotel Charlotte
- Best Western Sterling Hotel And Suites
- Best Western Charlotte
- Charlotte Best Western