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“Great place to stay with kids”

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Embassy Suites by Hilton Charlotte
Ranked #47 of 178 Hotels in Charlotte
Level 5 Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Great place to stay with kids”
Reviewed August 14, 2013 via mobile

We stayed there during an extended family trip to Charlotte. We were able to get 3 rooms next to each other, which was great. The hotel was a great location to drive to Carowinds amusement park: close to the highway. The rooms were clean. The place was busy and crowded and loud, but none of that bothered us!
The breakfast was fantastic and well maintained, particularly given the crowds.
The only criticism I have was the line for the complementary evening happy hour was 20 minutes long. They needed to extend the hours or add more staff. We gave up and went to a bar.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TVroxDE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,283 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (153)
Date | Rating
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English first
Houston, Texas, United States
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 13, 2013

We stayed at this hotel for a friends wedding, and we absolutely loved the hotel! You felt like you were still in Charlotte, the style was SO cute. Our room had exposed brick walls, and was absolutely precious. The breakfast they offered in the mornings was absolutely delicious as well. We had a great time, and would love to stay there again next time we are there visiting. We loved how close the town was from us as well. We could walk everywhere we wanted to go!

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Tyler M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Camden, South Carolina
Level 6 Contributor
98 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed August 12, 2013

The hotel is in a perfect location for early or late flights in Charlotte. We stay at the hotel when we have early departures or late arrivals. Your only a couple of minutes from the airport and they hotel provides a shuttle.. The managers reception and breakfast are always the best at Embassy Suites.

  • Stayed April 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank Parishve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leland, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 12, 2013

Overall cleanliness exceptional...need some noise deadening between floors...seminars should either plan lunch for their enrollees or allow adequate time for the restaurant to serve larger parties over lunch break

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Jeannie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 7, 2013

WE stayed here for short family vacation. Suites were excellent and breakfast was great. Plenty of room for 5 guests and location was very convenient to local attractions. Lobby tended to be a little noisy during the day but calmed down in the evenings.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank William L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenville, South Carolina
Level 4 Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 2, 2013

This is a very beautiful place to stay. Has very comfortable beds. The made to order continental breakfast was so delicious. The staff was so friendly and helpful. We greatly enjoyed our stay at this hotel. Will definitely stay here again. Looking out over the atrium in this hotel was so lovely with all the live fresh greenery around and all.

  • Stayed October 2012, traveled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Cindy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 2, 2013

Comfortable bed and well appointed rooms. Sitting space furniture uncomfortable and lighting is poor. Air conditioning system poor. Room temperature uncomfortable for sleeping; seems to cut off during night regardless of setting.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Carl C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KevinCharlotte, General Manager at Embassy Suites by Hilton Charlotte, responded to this review, August 26, 2013
Dear Carl C,

Thank you very much for providing comments on your recent stay with us. I was disappointed to read you encountered a couple issues with your room. I've shared your comments with the team as we are constantly striving to improve our service. I hope to see you return in the future as I'm confident we can improve upon your experience. Take care, Kevin - GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Charlotte

Property: Embassy Suites by Hilton Charlotte
Address: 4800 S Tryon St, Charlotte, NC 28217-2402
Phone Number:
Location: United States > North Carolina > Charlotte > Eagle Lake
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#38 Business Hotel in Charlotte
#43 Romantic Hotel in Charlotte
#49 Family Hotel in Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Charlotte 3.5*
Number of rooms: 274
Official Description (provided by the hotel):
Our Embassy Suites Charlotte hotel is in very close proximity to the Charlotte Douglass International Airport and we offer an airport shuttle. Not to mention we are less than 1 mile from the Woodlawn station that will take you into Uptown Charlotte using the Lynx lightrail. We are an all-suite hotel providing our guests with a free hot made to order breakfast daily. Boasting ample meeting space, indoor pool, fitness center and an onsite restaurant/lounge we have something for everyone. Did you bring the kids with you? We even have convenient vending machines to keep the little ones occupied. ... more   less 
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Also Known As:
Embassy Suites Charlotte
Charlotte Embassy Suites

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