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“Average Stay in Avergae City”

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Embassy Suites by Hilton Charlotte
Ranked #52 of 178 Hotels in Charlotte
Charlotte, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Average Stay in Avergae City”
Reviewed August 2, 2013

Comfortable bed and well appointed rooms. Sitting space furniture uncomfortable and lighting is poor. Air conditioning system poor. Room temperature uncomfortable for sleeping; seems to cut off during night regardless of setting.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Carl C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KevinCharlotte, General Manager at Embassy Suites by Hilton Charlotte, responded to this review, August 26, 2013
Dear Carl C,

Thank you very much for providing comments on your recent stay with us. I was disappointed to read you encountered a couple issues with your room. I've shared your comments with the team as we are constantly striving to improve our service. I hope to see you return in the future as I'm confident we can improve upon your experience. Take care, Kevin - GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,212 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (145)
Date | Rating
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English first
Kitchener, Canada
Level Contributor
188 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed August 1, 2013

Hotel very convenient to airport and not too far from city centre. Rooms always spacious with Embassy. Well equipped room. Hotel was in very good shape. Breakfast was good and steak was excellent in the restaurant. Would return again.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DDKW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KevinCharlotte, General Manager at Embassy Suites by Hilton Charlotte, responded to this review, August 26, 2013
Dear DDKW,

Thank you very much for your review of our hotel. I was happy to see you enjoyed your stay and our hotel. I hope to have you return the next time you're in Charlotte. Take care, Kevin - GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guaynabo, Puerto Rico
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 30, 2013

This hotel not only is beautiful, it has excellent accommodations, a magnificent breakfast buffet and very friendly service. We were close to everything and that helped us enjoy every single place we planned to visit. We'll certainly go back when we returned to Charlotte.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mendez_family_2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 29, 2013

Bed was extremely comfortable. Staff were great. Location was close enough to downtown without being in the seedy areas. Right off the interstate, which helps as well. Will definitely be staying here again.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Tony L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hinesville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 27, 2013

Great stay will stay again when in the area did not spend much time at the Hotel but enjoyed it when we did spend time in the room with the exception of the location of the room and a dusty vanity. the room was very nice and roomy the fridge was large with a microwave, ironing board and iron, coffee maker and supplies. clean as well,

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Joann G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ironton, Ohio
Level Contributor
109 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed July 26, 2013 via mobile

I stayed at this hotel on a business trip for one night. Beautiful place! The interior was so impressive! The room was spacious and exceptionally clean. The bed was very comfortable. We took advantage of the free breakfast and it was not your typical hotel breakfast. Made to order omelets and a wide variety of breakfast foods. If I'm ever in Charlotte I will certainly stay here again. Staff was also very friendly.

Stayed July 2013, traveled on business
Helpful?
1 Thank ckchaas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, United States
1 review
Reviewed July 25, 2013

I loved my stay at the Embassy Suites. The hotel was very clean and personnel were accomdating. It would have been nice if the exhaust system had been turned on in the indoor pool area as the levels of chlorine were high. Other than that, I had a great stay.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Maria A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Charlotte

Property: Embassy Suites by Hilton Charlotte
Address: 4800 S Tryon St, Charlotte, NC 28217-2402
Phone Number:
Location: United States > North Carolina > Charlotte > Eagle Lake
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#38 Business Hotel in Charlotte
#43 Romantic Hotel in Charlotte
#49 Family Hotel in Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Charlotte 3.5*
Number of rooms: 274
Official Description (provided by the hotel):
Our Embassy Suites Charlotte hotel is in very close proximity to the Charlotte Douglass International Airport and we offer an airport shuttle. Not to mention we are less than 1 mile from the Woodlawn station that will take you into Uptown Charlotte using the Lynx lightrail. We are an all-suite hotel providing our guests with a free hot made to order breakfast daily. Boasting ample meeting space, indoor pool, fitness center and an onsite restaurant/lounge we have something for everyone. Did you bring the kids with you? We even have convenient vending machines to keep the little ones occupied. ... more   less 
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Also Known As:
Embassy Suites Charlotte
Charlotte Embassy Suites

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