My Wife and I travel to Charlotte each year to visit family for Christmas. The Embassy Suites (ES) is always our hotel of choice. Understand - it is not near our families nor convenient to our needs but the service here is EXCEPTIONAL!
Here's an example - we traveled to Charlotte to St.Augustine on the 22nd of December. The next morning we called the desk at 0900 to ask how late the breakfast buffet would be served and the response was 0900 (Not everyone is on vacation and this is a regular business day!). We resigned ourselves to having missed out on breakfast and gave up. The phone rang less then 5 minutes later and Cortez from the front desk advised they were holding the kitchen for us and to come on down - how INCREDIBLE WAS THAT! This is the kind of customer service that keeps us coming back to the Charlotte Embassy Suites!
Thanks to the Charlotte Embassy Suites for an awesome stay and we look forward to our next visit!
Miami Beach FL
- Official Description (provided by the hotel):
- Our Embassy Suites Charlotte hotel is in very close proximity to the Charlotte Douglass International Airport and we offer an airport shuttle. Not to mention we are less than 1 mile from the Woodlawn station that will take you into Uptown Charlotte using the Lynx lightrail. We are an all-suite hotel providing our guests with a free hot made to order breakfast daily. Boasting ample meeting space, indoor pool, fitness center and an onsite restaurant/lounge we have something for everyone. Did you bring the kids with you? We even have convenient vending machines to keep the little ones occupied. ... more less
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- Also Known As:
- Embassy Suites Charlotte
- Charlotte Embassy Suites