My husband and I were returning from our honeymoon, and were on an overbooked flight out of Charlotte. We volunteered to give up our seats so others could make it home for Easter. Plus US Air offered us free travel vouchers for another flight within a year.
First off the shuttle never showed up to pick us up. My husband looked up the number via the internet on his phone. The guy came right away to get us. The van was in poor condition and smelled awful. When we got to the hotel I was in shock. There was bullet proof glass on the check in window and the door to the outside locked so unwanted people could not get in. However, there was only one employee so when he went to the airport to get people he just propped the door open so guest could still get in. Ok here is my point...if it is so dangerous they need bullet proof glass and a locked door after dark why leave it propped open when staff is gone!!! That makes you guest very unsafe with anyone able to enter undetected.
However, the worst part was the room. My husband and I always check out the mattress, beds, etc before we get settled. These mattresses were beyond awful. They were stained and had what appeared to be dead bug shells on them. This was easy to notice since the sheets were about half the size they should be, and did not fit at all. Not to mention the bedding. The bedding is at least 20 years old. This place is so awful Days Inn should be ashamed to own it. I was so freaked out by the room and the safety of the hotel that I called US Air insisting they move us to another hotel. It was almost midnight and there was no one to help us. My husband and I checked out at midnight and walked down the road to a Springfield Marriott. We had to pay $100 of our own money, but it was the best $100 I've ever spent. We are hoping to be reimbursed by the airline, but I'm not holding my breath. US Air should also be ashamed to put people here. Based on the other reviews we were not the only ones they have dumped in this dump. They don't use this hotel for their flight crews so why should they use it for their customers. We did them a favor by giving up our seats because THEY overbooked the flight.
- Official Description (provided by the hotel):
- Situated near Charlotte-Douglas International Airport, Baymont Inn is 2.4 mi (3.9 km) from Carolina's Aviation Museum and 2.9 mi (4.7 km) from Dowd House Historic Site. Bank of America Stadium and Time Warner Cable Arena are also within 6 mi (10 km). And a short drive to Carowinds. Baymont Inn & Suites features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite. All 111 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and TVs with cable channels. Premium bedding, coffee makers, and free local calls are among the other amenities available to guests. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travelocity and Hotels.com so you can book your Baymont Inn & Suites Charlotte-Airport Coliseum reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Days Inn Charlotte Airport / Coliseum Hotel Charlotte
- Charlotte Days Inn