my friend and I had to make an unexpected trip to Charlotte NC. I usually check tripadvisor before I book a hotel but I did not have the time so we took our chances and checked in at this hotel. The room was in pristine condition, the mattress was perfect--looked brand new!! The sheets and towels were snow white. I could not find any dust, the carpet was immaculately vacuumed, even in the corners. The bathroom was sooo clean. The hall smelled nice and clean and the carpet looked like it was new. My friend checked us in and out so I did not speak to the desk clerk. The only real problem was at checkout--someone had dumped an unsightly pile of trash in the parking lot so I told my friend to tell the desk clerk about it so it could be picked up. He said when he informed the clerk about this,instead of a polite thank you and "we will take care of that immediately" response, the clerk just stared at him and said nothing--I have worked with the public for 30+ years and this is NOT a proper way to respond to a guest that was just trying to make them aware of a dirty parking lot--that is the first thing a prospective guest sees.I don't know who the the clerk was but they need a lesson in customer service. I will make an exception in this case and stay here again,[ even though I normally would not because of the clerk's attitude]--the reason is the fact of how clean the room was!!!
- Official Description (provided by the hotel):
- Situated near Charlotte-Douglas International Airport, Baymont Inn is 2.4 mi (3.9 km) from Carolina's Aviation Museum and 2.9 mi (4.7 km) from Dowd House Historic Site. Bank of America Stadium and Time Warner Cable Arena are also within 6 mi (10 km). And a short drive to Carowinds. Baymont Inn & Suites features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite. All 111 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and TVs with cable channels. Premium bedding, coffee makers, and free local calls are among the other amenities available to guests. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com and Travelocity so you can book your Baymont Inn & Suites Charlotte-Airport Coliseum reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Days Inn Charlotte Airport / Coliseum Hotel Charlotte
- Charlotte Days Inn