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Baymont Inn & Suites Charlotte-Airport Coliseum
Ranked #134 of 176 Hotels in Charlotte
GreenLeadersGold level
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622 reviews from our community

Traveler rating
    53
    68
    136
    151
    214
See reviews for
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (45)
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English first
Morristown, Tennessee
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed March 13, 2013

my friend and I had to make an unexpected trip to Charlotte NC. I usually check tripadvisor before I book a hotel but I did not have the time so we took our chances and checked in at this hotel. The room was in pristine condition, the mattress was perfect--looked brand new!! The sheets and towels were snow white. I could not find any dust, the carpet was immaculately vacuumed, even in the corners. The bathroom was sooo clean. The hall smelled nice and clean and the carpet looked like it was new. My friend checked us in and out so I did not speak to the desk clerk. The only real problem was at checkout--someone had dumped an unsightly pile of trash in the parking lot so I told my friend to tell the desk clerk about it so it could be picked up. He said when he informed the clerk about this,instead of a polite thank you and "we will take care of that immediately" response, the clerk just stared at him and said nothing--I have worked with the public for 30+ years and this is NOT a proper way to respond to a guest that was just trying to make them aware of a dirty parking lot--that is the first thing a prospective guest sees.I don't know who the the clerk was but they need a lesson in customer service. I will make an exception in this case and stay here again,[ even though I normally would not because of the clerk's attitude]--the reason is the fact of how clean the room was!!!

  • Stayed March 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank meemoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amar P, Front Office Manager at Baymont Inn & Suites Charlotte-Airport Coliseum, responded to this review, March 23, 2013
Thank you for providing a feedback on your recent stay. We are delighted to know that your stay with Baymont Inn & suites was great and we thank you for choosing our hotel to serve your lodging needs. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. We look forward to have you as our guest on your next trip to Charlotte.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lexington
2 reviews
2 of 5 bubbles Reviewed March 6, 2013

We arrived and checked in....things seemed okay considering we was there for the CIAA weekend to have fun and not much sleeping. Well...to start the elevator was questionable. The phone didn't work (for emergencies...it wasn't even attached) the paint was chipped, buttons missing. The place looked as if the were in the process of remodeling/renovating. The carpet in the room needed to pulled up and new carpet replaced. People across the hall came to ask for towels (they didn't have any) as we all checked in at the same time. This place needs some work but overall it was coo....it could have been 50-60 bucks cheaper. Oh and let me add.....the room had VERY POOR lighting.

  • Stayed March 2013, traveled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank KBKY123456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amar P, Front Office Manager at Baymont Inn & Suites Charlotte-Airport Coliseum, responded to this review, March 9, 2013
Thank you for providing a feedback on your recent stay. I’m sorry you didn’t have a good stay; I will make sure that all of your concerns are taken care of. Please consider coming back to see us and you will see how every response makes a difference. Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Charlotte-Airport Coliseum

Property: Baymont Inn & Suites Charlotte-Airport Coliseum
Address: 3101 Scott Futrell Drive, Charlotte, NC 28208 (Formerly Days Inn Charlotte Airport / Coliseum)
Phone Number:
Location: United States > North Carolina > Charlotte
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Charlotte
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn & Suites Charlotte-Airport Coliseum 2*
Number of rooms: 113
Official Description (provided by the hotel):
Situated near Charlotte-Douglas International Airport, Baymont Inn is 2.4 mi (3.9 km) from Carolina's Aviation Museum and 2.9 mi (4.7 km) from Dowd House Historic Site. Bank of America Stadium and Time Warner Cable Arena are also within 6 mi (10 km). And a short drive to Carowinds. Baymont Inn & Suites features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite. All 111 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and TVs with cable channels. Premium bedding, coffee makers, and free local calls are among the other amenities available to guests. ... more   less 
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Also Known As:
Days Inn Charlotte Airport / Coliseum Hotel Charlotte
Charlotte Days Inn

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