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“Fantastic hotel”

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Renaissance Charlotte SouthPark Hotel
Ranked #24 of 178 Hotels in Charlotte
Certificate of Excellence
Reviewed June 1, 2014

Super nice hotel. Location is excellent, right across a big mall.
Staff is very friendly and helpful. Rooms are large are very comfortable.
Breakfast and bar are very nice too. It is a bit expensive, but it's totally worth it

  • Stayed: April 2014, traveled on business
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Thank Carlos M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this reviewResponded June 6, 2014

Thank for that great review of our hotel! I will share your comments about our staff, rooms and food with our team. We are in a great location of SouthPark and our local Navigators at the front desk know all of the great spots for eating and exploring in our city, we hope you have another opportunity to visit with us soon!

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507 - 513 of 894 reviews

Reviewed June 1, 2014 via mobile

Decided to stay in south park area instead of usual downtown Charlotte. The check in experience was good and my breakfast room service was punctual and the food was fresh and tasty..had eggs, hash browns. bacon and blueberry muffins. The overall hotel layout and decor is inviting. While the mall is close by and the neighborhood is fine, not too crazy about the hotel location. Usually like hotels in large cities to be a bit closer to livelier scenery. Otherwise, wonderful property and can serve best as a hotel for business travelers.

Stayed: May 2014, traveled solo
Thank jupiterman3000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this reviewResponded June 6, 2014

We’re happy that you chose to stay with us for a change and that things were to your liking as well. While we may not be in the middle of the city, our Navigators are very knowledgeable of the SouthPark area and surrounding opportunities for our guests to discover something new while staying with us. Thank you for your review and recommendation for our property!

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Reviewed May 31, 2014

Check in went smoothly and staff were friendly and quite helpful. While the hotel is a bit aged it is kept clean and in good shape. My room was clean, had a nice view, and the amenities were satisfactory. Front desk staff gave excellent advice for dinner restaurant choices as well as pointing out other attractions that were nearby. The hotel was quiet and my breakfast was included in the concierge lounge. The buffet had plenty of choices and was quite tasty. Checkout went smoothly, my bill already having been slipped under my room door. I will be going back soon for another business trip and would recommend this hotel quite highly.

  • Stayed: May 2014, traveled on business
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Thank WillMyWifeGetSick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this reviewResponded June 6, 2014

We are happy to hear that you had such a satisfying stay with us during your business trip. I will share your comments with our front desk Navigators, as they are great assets to our team. It’s wonderful that you were able to enjoy the restaurants they recommended and found their suggestions so helpful. We look forward to your return and will have a welcome amenity waiting for you!

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Reviewed May 31, 2014

Friendly staff, comfortable and clean rooms, good food.Hotel has been newly remodeled & is very nice.Also fabulous appetizers & free drinks during "happy hour"! Exceptionally friendly staff as well. Would definitely recommend.

  • Stayed: May 2014, traveled with family
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Thank Dipendra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this reviewResponded June 6, 2014

Thank you for your kind review! It’s wonderful to know how much you enjoyed our guest rooms, food and welcome amenities. We appreciate your recommendation and look forward to hosting you again!

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Reviewed May 29, 2014

I was expecting a typical Renaissance property but was pleasantly surprised to learn that this is a suites hotel. Great service and great location! Check in was efficient and friendly. Room service typical for Renaisannce property. Very convenient to CLT airport. Will return for future stays in Charlotte!

  • Stayed: May 2014, traveled on business
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Thank Ellen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this reviewResponded June 6, 2014

We are glad that you found our hotel so accommodating and impressive during your stay. We look forward to your next return!

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Reviewed May 29, 2014

Sadly, we could only stay for the night. Very lovely hotel, welcoming staff at the desk and a great bellman. No complaints at all...except for the very small sign out front. We missed it and had to circle the building, but I'm guessing the small sign is due to a Charlotte ordinance. Would surely and gladly stay here again.

  • Stayed: May 2014, traveled on business
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Thank 414Bookworm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this reviewResponded June 6, 2014

We appreciate you taking the time to review our hotel and it’s great to hear how much you were able to enjoy your short stay. We are sorry for the signage but glad you were able to still find your way to us. We hope to have more opportunities of hosting you!

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Reviewed May 28, 2014

My son and daughter in law held their wedding here in April, and we were very happy in every aspect of our trip. From initial arrival, with a tremendously helpful Bell Hop, to a warm and genuine desk attendant, we were always made to feel welcome. We were lucky enough to reserve and rent The Presidential Suite, which was absolutely wonderful. We found the doubles very warm and comfortable as well.

The wedding was held in the courtyard and dining and dancing in an adjacent room, with plenty of space and ready access to the bar (one in the room, one in the general space leading to ballrooms. Just a great flow between the ballroom and the courtyard. The food was set up buffet style, which I don't always favor, but all of the courses were excellent.

Outside of the wedding, we found the restaurant was very good and all services (bar, etc) to be excellent as well.

I can strongly recommend this facility. It is conveniently located to a wide variety of commercial area (mall, restaurants, groceries,) and it was very comfortable and inviting.

  • Stayed: April 2014, traveled with family
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Thank JimR310
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this reviewResponded June 6, 2014

Thank you so much for that raving review about our property and event coordinating. It’s wonderful to know that you and your guests enjoyed everything from our welcoming staff to the guest rooms and in-house dining. We’re happy to hear that the ceremony and reception were such a success and that it all seemed to go flawlessly. We wish the happy couple all the best and thank you again for taking the time to review our hotel!

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Additional Information about Renaissance Charlotte SouthPark Hotel

Address: 5501 Carnegie Blvd, Charlotte, NC 28209-4627
Phone Number:
Location: United States > North Carolina > Charlotte > Barclay Downs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Charlotte
#5 Romantic Hotel in Charlotte
#6 Family Hotel in Charlotte
Price Range: $138 - $342 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Charlotte SouthPark Hotel 3.5*
Number of rooms: 264
Reservation Options:
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Also Known As:
Renaissance Charlotte
Charlotte Renaissance

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