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“Comfortable Luxury”

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Renaissance Charlotte SouthPark Hotel
Ranked #24 of 180 Hotels in Charlotte
Certificate of Excellence
Reviewed January 25, 2013

Just returning after a business trip and I stayed here a couple of nights -- it's going to be tough to get me to stay anywhere else from now on!

The hotel had been completely renovated in the past couple of years so everything is up-to-date and done very well. No issue with parking -- within seconds of Southpark Mall -- also within seconds of excellent restaurants on Piedmont Row (Del Friscos, Georges Brasserie, Brio Tuscan Grill) & across the road is Ruth's Chris and so many others within a short drive. Highly recommend Barrington's as well. (about 2 miles away off Fairview...don't pop in without reservations).

The bar is very comfortable and there's an outside area with fire pits, lights in the trees and comfy furniture.

Rooms were equally nice with everything you'd expect in a Renaissance. Club Lounge had a 1st rate breakfast with real scrambled eggs, bacon, toast, fruit, etc.

I'll finish my review with kudos to EVERY SINGLE EMPLOYEE in this hotel. From the moment you arrive and are greeted by the doorman, to the front desk, wait staff...everyone. Very friendly & just couldn't do enough to make my stay more enjoyable.

  • Stayed: January 2013, traveled on business
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Thank GypsyAtLast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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719 - 725 of 915 reviews

Reviewed January 24, 2013

Visited this hotel for business and must say it is very good. It is not too far from the airport and parking is not an issue. The service is excellent and food good. They also have a nice bar. The hotel is close to the south park mall and several good restaurants.

  • Stayed: January 2013, traveled on business
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1  Thank Toine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 24, 2013

My husband and I stayed at this hotel before leaving for Europe. We were treated like royalty. We left our car for seven days, had complementary shuttle to airport, and a spotless room. Having a Marriott Gold card helped as well.

  • Stayed: November 2012, traveled with family
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Thank Margaret L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2013

Stayed at this property because of the drastic price difference between here and downtown Charlotte. This was a great choice! the hotel look as though it was recently rennovated from teh lobby all the way up to the rooms. Everything felt new and clean. Front desk staff was great at recommendations to the Piedmont Row district that was in walking distance. We ended up eating dinner there onthe first night and breakfast there on the way home. There was one older gentleman who was acting as a valet/bellhop that made my experience memorable. He was much better than the lackidasical teenager who was at the door as we arrived. I had to ask him for help with the luggage. The older gentleman was a go getter and a real people person. Sorry i didnt get his name but he should be recognized. On duty Sunday morning Jan 20th.

Room Tip: Ask for n even room on the 5th or 6th floor
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  • Stayed: January 2013, traveled as a couple
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Thank FastCheckIn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 16, 2013

If you have to choose one hotel to stay in South Park let this be the one! We stayed Dec.28-30th. It was decorated so nice for Christmas, with many trees decorated and a beautiful area with fire pits to sit at night. The staff were always cleaning and making sure everything was just perfect! My son is a chef with Ruth's Chris next door and didn't get to come to Tennessee for Christmas, so we brought it to him! So glad we picked this hotel, it was very beautiful and will be staying there again!! As for the staff, everyone was so friendly and helpful. Excellent!!

Room Tip: Right across from South Park mall and all the fine places to eat. Great workout room.
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  • Stayed: December 2012, traveled with family
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Thank 22,432,243
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 15, 2013

Recently stayed here for a shopping weekend….great stay at an affordable price. Very convenient to the South Park Mall and restaurants. Quiet hotel. Fresh, hot cookies upon check in. Room was clean and decorated nicely. Room has a small fridge which is nice along with coffee and tea. I do have to mention that the sheets on the bed kept popping off as they seemed not to be big enough for the bed.

Visited the lobby bar for a glass of wine in the evening. Bar cleared out around 6:30 p.m. or so as folks went to dinner. Reasonable prices for beer but the house wine, although very good was a bit pricy at $9 per glass. Bartenders were attentive and friendly.

We did not eat here as we choose to treat ourselves to Sunday brunch at the nearby Cheesecake Factory. We also did not check out the pool or any other amenities. We were too tired from walking all over the mall.

Parking is free and ample. Valet parking is available too. Highly recommend this hotel.

  • Stayed: January 2013, traveled as a couple
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Thank travelprosc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 15, 2013

Been staying at this property for the past 15 months and I honestly never had any issues.

House cleaning:
My room is always clean, the cleaning staff even puts a towel under my electric shaver. They leave free toothpaste for you and some of them organized my spare change!!!

Building:
I noticed that the place always smells really good, not sure what they do but whatever it is, it works. The gym is alright, I would like to see more machines but for a hotel gym, its enough. Their platinum lounge has burgers, wings, snacks, soda/coffee, cornflakes, cheeses. They have free wine in the lobby after 5pm. The food is really good compared to other hotel food I ate, always fresh. Parking is free, don't use the valet (they have a parking structure in the back)

Rooms:
The rooms are standard renaissance rooms (chic and modern - perfect for professionals).. their corner suites and executive suites are the best, if you plan on getting one try 732 or 722 since they have a balcony.

Staff:
The main reason why I always come back!!! Their front desk staff is amazing. I never have to worry about anything since they take care of all of their customers. If you have a problem, they'll fix it for you. They seem to know everyone by name and what preferences they have. The renaissance southpark absolutely has the best staff compared to all other hotel's i've been to.

Location:
there are a few other Marriott & Hilton properties around the corner but their rooms are old as well as their staff...

  • Stayed: December 2012, traveled on business
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Thank FreqTravelerAttarha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Renaissance Charlotte SouthPark Hotel

Address: 5501 Carnegie Blvd, Charlotte, NC 28209
Phone Number:
Location: United States > North Carolina > Charlotte > Barclay Downs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Charlotte
#5 Romantic Hotel in Charlotte
#6 Family Hotel in Charlotte
Price Range: $135 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Charlotte SouthPark Hotel 3.5*
Number of rooms: 264
Official Description (provided by the hotel):
Discover unparalleled luxury at Renaissance Charlotte SouthPark Hotel. We offering an award-winning combination of boutique elegance and contemporary style at our hotel in Charlotte, North Carolina. For business or pleasure, enjoy our great accommodations and superior setting near Queens University of Charlotte and SouthPark Mall. ... more   less 
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Also Known As:
Renaissance Charlotte
Charlotte Renaissance

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