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“Wow! Surprised but impressed with this "standard" hotel” 4 of 5 stars
Review of Renaissance Charlotte SouthPark Hotel

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Renaissance Charlotte SouthPark Hotel
Ranked #13 of 177 Hotels in Charlotte
Certificate of Excellence
charlotte,n.c.
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Wow! Surprised but impressed with this "standard" hotel”
4 of 5 stars Reviewed November 4, 2012

Booked a standard room at this hotel for a weekend ($99/night) and was impressed with all the luxe and extra touches including a renovated room with granite counter top, Aveda shampoo bottles and digital ac/heat. No charge for scalding hot STARBUCKS coffee in the lobby every morning. Wonderful center outdoor courtyard with tables, lounging couches, string lights in a large tree, dangling crystals...sit outside morning or night time and grab some fresh air. Pleasant and helpful staff. Standard room is, well, standard however, the interior design and light blocking drapes were great. Unless you need it, request a room without an adjoining suite...the door between rooms is not well insulated and conversation/noises from the connecting room were audible.
Work out facilities were outstanding including newer treadmills and ellipticals with individual tv screens, free bottled water, towels, cable machines and free weights; not the usual small exercise room. The indoor salt water pool was popular with the families but I didn't get in it...probably not large enough for laps but highlighted by the large windows and natural light.
Didn't use it but there was a no charge laundry room (washer & dryer) available to guests next to the exercise area.
Parking was free and plentiful and the location of this hotel is excellent if you want to be within the southeast Charlotte area. My only complaints are during my visit there were scented candles in the lobby emitting a heavy intense odor and the food in the restaurant was not good.
Overall, I would highly recommend this hotel which offers so many wonderful touches right down to computers tucked into the lobby for printing an airline boarding pass.

Room Tip: We stayed on the third floor which was fine however, avoid rooms with a connecting door to another r...
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  • Stayed November 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank puddytat1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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789 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (148)
Date | Rating
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  • French first
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  • Portuguese first
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  • Any
English first
Carlisle, Pennsylvania
2 reviews
5 of 5 stars Reviewed October 31, 2012

I had never been to Charlotte before, and we were traveling from central Pennsylvania for my sister's wedding. This hotel experience was like nothing I've ever known before. We were treated like royalty just for coming in the door. Everything was pristine, the staff was phenomenal (everyone, from the desk to the doorman to the waitress at breakfast), and the wedding reception was glamorous and we were well treated by everyone. The room was beautiful, the setup was extremely nice, the housekeeping was great, the TV size and selection was great, I can't say enough things about how wonderful this experience was. If you're ever going anywhere near Charlotte, I cannot recommend the Renaissance of SouthPark enough. I have a weekly internet show and we thought so fondly of the hotel that we gave the place a plug in the end credits to encourage anyone to stay there.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank AlexGoodlive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Upper Deerfield, New Jersey
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed October 31, 2012

Great location, great hotel. Very modern decor. Front desk often has complimentary light refreshments such as red wine and almonds or minted water and crackers. Beautiful open space both inside and out. Speedy and friendly service to the room. Pool was small but well maintained and enjoyed by our children. Workout room spacious and well stocked with equipment, towels, water and fruit. We ate in the great room one morning for breakfast because our children just wanted to experience it because the decor was so inviting. Food and service were average. We had checked the menu for dinner but selections were very limited and couldn't find something for everyone. There are many restaurants and shopping areas nearby. Would love to stay here again. We had an incredible price through online booking.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank momtoalyncait
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandon, Florida
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 30, 2012 via mobile

Nice and quiet. Everything is very nice: the concierge lounge, the gym, salt water swimming pool, the lay out, the room. The staff is very friendly and attentive. Very close to the South Park Mall (I think you can actually walk there). Highly recommended.

Stayed October 2012, traveled on business
Helpful?
Thank TampaBay-Boater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blacksburg, Virginia, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 10, 2012

This hotel was a gem! It was very clean and beautiful. The employees went out of their way to make you feel comfortable and were very friendly. The immediate area was very new and upscale with several of great restaurants nearby. It was also within walking distance of Southpark Mall. This hotel was at a remarkable price for the service that was provided, the beautiful rooms, and the desireable location.

Room Tip: We got a room with an indoor balcony, although it was very nice, it could somtimes get noisy if the...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Lauren B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfield, Connecticut
Level Contributor
78 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed October 3, 2012

This hotel was a lovely surprise. It was very pretty and clean. The staff was very friendly and helpful. The best part about this hotel was it's convenience to everything. Shopping and restaurants all in walking distance. If I had one complaint it would be the poor service at breakfast in the hotel restaurant, but the food was good.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank jillanne23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bath, North Carolina
2 reviews
4 of 5 stars Reviewed October 2, 2012

We enjoyed this clean, modern hotel. The breakfast service was a bit scattered as all wait staff seemed to wait on all tables. One morning they ran out of coffee, another they forgot about us as we sat, at the host's suggestion, in a slightly removed location. The food was delicious once it was delivered. Much better than the typical breakfast buffets and worth the extra $10 each day.

Room Tip: Stay on the seventh floor, facing the street for the best views. All in all a very quiet hotel desp...
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  • Stayed September 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank Eric Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Renaissance Charlotte SouthPark Hotel

Property: Renaissance Charlotte SouthPark Hotel
Address: 5501 Carnegie Blvd, Charlotte, NC 28209-4627
Location: United States > North Carolina > Charlotte > Barclay Downs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Charlotte
#5 Romantic Hotel in Charlotte
#6 Family Hotel in Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Charlotte SouthPark Hotel 3.5*
Number of rooms: 264
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Also Known As:
Renaissance Charlotte
Charlotte Renaissance

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