What a great hotel! The staff was so friendly and accommodating. Housekeeping was just how I like them...invisible and thorough. The hotel bar was beautiful with friendly bartenders and snacks. Actually, I have no complaints but one; I would have preferred to see a finer quality of bed sheets. The sheets were crisp and clean, but not what I was hoping for in softness and quality. The room, however, was astoundingly quiet. The surrounding area was packed with very convenient bars and restaurants; Charlotte will certainly be a do-over!